Reviews (1,000)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex shipping needs across different geographies, product tags, and vendors. It offers customizable shipping grids and advanced rate-setting features that go beyond Shopify's basic options. The app is user-friendly and boosts operational efficiency. Customer support is highly praised for its responsiveness and effectiveness, including real-time Zoom assistance and quick problem resolution.
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Hi Team.
It was a great getting excellent services from Mr. Shive.
we are really happy and the service was in professional way with much appreciation to Shiva and the team. Many Thanks a gain.
Dhana Sheelan was very helpfull, he helped us setup the application smoothly !
thx a lot!!
We deeply value your positive review, and we want you to understand that we're committed to offering assistance and support whenever you have questions or concerns. Please feel free to contact us without hesitation; your satisfaction is of utmost importance to us.
Siva was very helpful for setting everything up from scratch for my store. The chat support is also fast for some general questions as well. Great work, good customer service.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
Amazing customer service and app works perfectly once set up. The ability to combine shipping scenarios is exactly what we needed for our store. I had a few questions and they walked me right through the process in a scheduled zoom. 5 star shopify app
Raj was very helpful and saved my store when we were in a bind. Again, can't thank them enough. We could not ship products for a few hours so this was amazing
I contact Rahul at late night in Melbourne, he's extremely responsive and helpful, and helped me solving out the rates now showing issue in very short amount of time!
Epic app and fantastic service!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
SIVA provided a great onboarding service. He was thorough, polite and took the time to explain all the features, addons and also setup the scenarios to make the process as smooth as possible. I look forward to using this app.
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Siva was very helpful in answering my questions and walking me through the system!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Very helpful and patient as we worked through the scenarios. Would highly recommend anyone that wanted to use this app. Every person was friendly and helpful
We had a really complicated scenario with our shipping rates varying for different countries and based on multiple conditions like weight, quantity, and location all required to be checked at once. We tried many apps but self-configuration was very difficult, finally, we got this app and the LogBase team completed all our complex requirements accurately in a single day due to which we could get our international shipping going! Thank you Rahul and LogBase team for your prompt and effective support!