Reviews (991)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

December 12, 2022

the app works well, you can set up complicated shipping rates based on different products and countries, and Siva is very helpful!

DWARFLAB
Hong Kong SAR
22 days using the app
Logbase replied January 24, 2023

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!

Thank you,
Logbase Team.

December 14, 2023

I've installed this app, the support team member Jenifer was really helpful by helping me with the set up. This app is providing what I need with the shipping by using distance , so far I am happy with this app. I would definitely suggest this app 100%.

ItsBen LifeStyle
India
22 days using the app
Logbase replied December 25, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

March 15, 2022

Very very great support ; the best so far. Siva is very helpful, sympathetic, understanding and patient. The app is working well and hopefully for us because it's very limited in Shopify.

furnish1
France
22 days using the app
April 18, 2023

Siva from Shipeasy's customer service helped me in detail with what I needed and, by doing so, saved me a lot of headache and money. Thank you, Siva!

Bali Pharma
Indonesia
21 days using the app
Logbase replied April 20, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

May 18, 2022

Amazing App and the customer service is even better, Siva helped copy all my manual rates from Shopify to the app and walked through each one making sure they all displayed correctly. As we sell custom products, the normal shipping rates through shopify didn't do enough for us, this app helped wonders thanks again to Siva!

Direct Computers
United Kingdom
21 days using the app
May 9, 2023

Great app and great customer service - allows to us to use our analytics engine on freight costs powered by Synapsum to precisely target zip code-based rates at checkout. This ensures we will recover costs.

Tuckin' Good
United States
20 days using the app
Logbase replied May 10, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

September 8, 2022

Hi Team.
It was a great getting excellent services from Mr. Shive.
we are really happy and the service was in professional way with much appreciation to Shiva and the team. Many Thanks a gain.

NOIA
Oman
20 days using the app
September 5, 2023

Dhana Sheelan was very helpfull, he helped us setup the application smoothly !
thx a lot!!

Casa Zanoni
France
20 days using the app
Logbase replied September 7, 2023

We deeply value your positive review, and we want you to understand that we're committed to offering assistance and support whenever you have questions or concerns. Please feel free to contact us without hesitation; your satisfaction is of utmost importance to us.

December 8, 2022

Siva was very helpful for setting everything up from scratch for my store. The chat support is also fast for some general questions as well. Great work, good customer service.

The Golden Triangle
United States
20 days using the app
Logbase replied January 24, 2023

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!

Thank you,
Logbase Team.

February 28, 2022

Amazing customer service and app works perfectly once set up. The ability to combine shipping scenarios is exactly what we needed for our store. I had a few questions and they walked me right through the process in a scheduled zoom. 5 star shopify app

Oak City Customs
United States
20 days using the app