Reviews (952)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing complex shipping rules and enhancing operational efficiency. It offers customizable shipping rates based on product type, weight, and destination, and features an AI-based packing algorithm for accurate cost calculation. While some integration challenges exist, the user-friendly interface and responsive support team are highly praised. Recommended for its comprehensive shipping solutions and value addition to shipping operations.

February 1, 2024

Vinduja was absolutey wonderful with us. Highly recommended. Amazing support team. Top App to pick

Singal's
Canada
2 days using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

February 24, 2024

Rahul - Very good service, quick and straight forward support. Awesome!

SIBS COFFEE ROASTERS
Philippines
2 days using the app
Logbase replied March 1, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

January 27, 2022

Great app and great support! They give many options for all kinds of situations. It can probably work for almost anyone.
Thanks!

Blanket Creek Pottery
United States
2 days using the app
July 18, 2023

Rahul properly explained one of the best customer service I experienced while setting up my shipeasy account.

MAMTA MARBLES
India
2 days using the app
Logbase replied July 19, 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

Edited July 5, 2024

Excellent service provided - Janani & Vignesh have been super helpful and we have been able to set up our store in only a few days!
Thank you Shipeasy!

Pride on the Line
Australia
2 days using the app
Logbase replied July 4, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 14, 2023

the support team is super helpful. Janani helped me on the set up to make sure it works properly. Nice App!

agnes b Cafe Fleuriste
Hong Kong SAR
2 days using the app
Logbase replied July 15, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

May 12, 2024

I had a customer support call with Barath and he helped me to set everything up. He explained everything very well. Highly recommended!

Mobiliar Berlin
Germany
2 days using the app
Logbase replied May 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

May 1, 2023

Great customer service from Rahul, very helpful and helped me with a number of issues within the shipping. Amazing service compared with other shipping apps I've contacted previously.

Resin Direct UK
United Kingdom
2 days using the app
Logbase replied May 1, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

September 12, 2022

We used Shipeasy for a custom ship scenario that involved product add-ons. The base product was digital (no ship cost) but the add-ons are equipment and need to be shipped with a small ship charge. Raj and the team at Shipeasy worked with us to get this configured (surprisingly complicated to achieve) and provided excellent and expedient support. I highly recommend the product and especially the good people on the support team! Top notch!

adofitness
United States
2 days using the app
January 19, 2023

Raj was very helpful in helping me set up the Shipping Rates app over zoom, very informative and precise.

Shop Advantus
United States
2 days using the app