Reviews (887)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, especially useful for businesses with multiple vendors or diverse product types. It effectively handles multi-vendor shipping combinations and supports various scenarios including different zones and weights. Features like the multi-product, multi-zone shipping calculator and the ability to add extra fees based on postcodes are particularly appreciated for enhancing localized shipping strategies. The app is noted for its reliability and speed, helping to reduce cart abandonment rates. The customer support team is frequently praised for their responsiveness and effectiveness, with staff members like Raj, Durkesh, Jenifer, and Barath receiving special commendations for their service quality. Merchants appreciate the user-friendly interface and the personalized assistance from the support team, which significantly contributes to the app's ability to meet specific business needs.
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What an app and excellent services they are providing. I really liked the fast live chat system there, they did my shipping asap and provide me an excellent service Thank you so much!
GREAT JANANI!! Best grat worker, professional, perfect english, super super super top! She help us in evething requested
The customer service is incredible. We have very complicated shipping rates dependent in many different factors. Janani has been on two zoom calls to help set up these rates. She is very knowledgeable and will check everything with a fine tooth comb. Would definitely recommend this app. Thanks.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Wonderful shipping rate app. Support was very quick and responsive. This app is a must-have for displaying proper shipping rates to customers.
We deeply value your positive review, and we want you to understand that we're committed to offering assistance and support whenever you have questions or concerns. Please feel free to contact us without hesitation; your satisfaction is of utmost importance to us 😊
Setting up this app was really easy- if I ever stumbled in to any issues their support team was fantastic and very friendly!
the support team is super helpful. Janani helped me on the set up to make sure it works properly. Nice App!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
the services was good, I like they could take control to help me set up my store, it will more easily for small business use
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
We used Shipeasy for a custom ship scenario that involved product add-ons. The base product was digital (no ship cost) but the add-ons are equipment and need to be shipped with a small ship charge. Raj and the team at Shipeasy worked with us to get this configured (surprisingly complicated to achieve) and provided excellent and expedient support. I highly recommend the product and especially the good people on the support team! Top notch!
Updated: 28.03.2022 The app is great and meets my needs. Wanted for a long time to set up zip-code oriented rates and considering complexity of my store (3 types of clients and different shipping rates and types of delivery) was not an easy task. I would not be able to set it up myself, but help of Siva from Shipeasy was very good and professional and managed to do the set up in a very short period of time. I recommend highly this app . 31.03.2022 - had an issue on the conlfict with multiple shipping profiles - with great support from Kumar and Siva the issue was solved in 30 min Best service ever.
Janani, is an excellent support. The support is helpful and fast delivery with step by step explaination. I would recommend this app