Reviews (1,000)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex shipping needs across different geographies, product tags, and vendors. It offers customizable shipping grids and advanced rate-setting features that go beyond Shopify's basic options. The app is user-friendly and boosts operational efficiency. Customer support is highly praised for its responsiveness and effectiveness, including real-time Zoom assistance and quick problem resolution.
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I use this to set up my international shipping methods and fees. It's a well built tool to configure many complex scenarios that come with duties and taxes calculation per region level.
The team, especially Sowmiya has helped us configure our store and understood our rather complex requirements with ease. She's been a great support throughout the process. Generally, the team is always ready to jump on a call and help and I find it commendable!
We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.
that's good app for fix the problem of shipping rate and also they have good support really very helpful.thank you for this app.
Rahul, was awesome. He help figure out my shipping and also provided excellent customer service. I also excited with another product that he walked me through.
Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.
I got support from Annie. She's too good and knowledgeable she explained everything very clearly. Very happy with the support.
“We're really grateful and appreciate you taking the time to share your rating with us."
Siva was an amazing help. Would've been a little lost without his help to get everything setup properly. Recommend this application to anyone who is split testing shipping prices because it makes it much easier than dealing with weights.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
We had a really complicated scenario with our shipping rates varying for different countries and based on multiple conditions like weight, quantity, and location all required to be checked at once. We tried many apps but self-configuration was very difficult, finally, we got this app and the LogBase team completed all our complex requirements accurately in a single day due to which we could get our international shipping going! Thank you, Siva and LogBase team for your prompt and effective support!
This is the kind of service level we all dream about but sadly seldom encounter.
BIG thanks to Rahul and team
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
Really wonderful customer service and app features. Siva helped me troubleshoot, made great recommendations and was very clear and quick! We are very appreciative -
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊
Dhana was very helpful and experienced with the shipeasy app. He answered all my questions and setup some shipping rates for me to test with. Recommend this app and the support team!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Rahul was a great help with integrating Shipeasy into our Shopify store. The functionality of the app is a lot better than what we have had previously. I would recommend this to anyone who is looking to improve their live shipping rates to their customers.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.