Reviews (798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, especially for stores with diverse vendors and product weights. It's praised for its ability to calculate shipping costs at the cart level, handle unique scenarios like market-specific brands and irregularly shaped products, and integrate with FedEx. Merchants appreciate its user-friendly interface, accurate cost adjustments, and diverse shipping scenario creation. The customer service is commended for their quick responses and problem-solving skills, with several team members being singled out for their exceptional support.
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Wow - this is an impressive app and impressive service. I installed the app and needed some help configuring a complex shipping condition, so I sent a message in the live chat and within 5 minutes I was invited to a Zoom call with Rahul to run through how to set everything up. You will not find better service anywhere else. Rahul was so polite, knowledgable and very happy to help and explain how parts of the app worked. Genuinely, I'm so impressed. Thank you!
Installed this app to setup additional local shipping options and had a few problems. The support from Logbase was superb though. They pretty much instantly setup a zoom call and started testing the site. The issue was sent to higher level support with an hour and all fixed within 2 hours. Great app and support
Very good app and great support! Cover all my need about the shipping rates. Highly reccomended 10/10
Thanks for your wonderful review! We really appreciate your feedback, and looking forward to assisting you
Very helpful technical support in chat alone. Resolved our shipping rule parameter needs during test mode. Will update our review after everything works smoothly on the live mode. Thanks!
Had a great call with one of the team members at Shipeasy. He was really helpful and walked us through how we can setup and test our shipping rates. Would highly recommend.
Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!
The app works really well, and the support is fast and super professional!
I Highly recommend to all stores
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase
Siva was amazing! Siva helped us to set up our very specific rates, we could not have done it without his help. Thank you for all your help
Thanks so much - great app and amazing customer service from Janani! Looking forward to using other features in future.
Siva was very helpful and professional! He set-up the complete shipping system and was very understanding. Thanks Siva
I used this app & it was very helpful & the perfect thing is the support team they were very supportive, quick friendly.
I really recommend this app.