Reviews (795)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, especially for stores with diverse vendors and product weights. It's praised for its ability to calculate shipping costs at the cart level, handle unique scenarios like market-specific brands and irregularly shaped products, and integrate with FedEx. Merchants appreciate its user-friendly interface, accurate cost adjustments, and diverse shipping scenario creation. The customer service is commended for their quick responses and problem-solving skills, with several team members being singled out for their exceptional support.
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Annie was very helpful with setting up the app, very good service. I look forward to using it as it has everything we need.
Finally find and app that have resolve all the problem I had with my shipping. I had complicated glitch for my delivery and they worked the problem for me via a Zoom call. Very efficient ! Thanks Guys More than satisfied !
Amazing App and the customer service Rajkumar is even better. Shopify Help Center recommend this app to us, and this app really meet our problem! They can enable shipping rates with multiple rules based on the billing amount.
Thank you very much, Shiva & Rahul were able to help me on zoom after reaching them on LiveChat! They took the time to set up scenarios for me and fulfill my needs. 5 stars & recommend the app!
Wow - this is an impressive app and impressive service. I installed the app and needed some help configuring a complex shipping condition, so I sent a message in the live chat and within 5 minutes I was invited to a Zoom call with Rahul to run through how to set everything up. You will not find better service anywhere else. Rahul was so polite, knowledgable and very happy to help and explain how parts of the app worked. Genuinely, I'm so impressed. Thank you!
Installed this app to setup additional local shipping options and had a few problems. The support from Logbase was superb though. They pretty much instantly setup a zoom call and started testing the site. The issue was sent to higher level support with an hour and all fixed within 2 hours. Great app and support
Very helpful technical support in chat alone. Resolved our shipping rule parameter needs during test mode. Will update our review after everything works smoothly on the live mode. Thanks!
The app works really well, and the support is fast and super professional!
I Highly recommend to all stores
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase
Siva was amazing! Siva helped us to set up our very specific rates, we could not have done it without his help. Thank you for all your help
Thanks so much - great app and amazing customer service from Janani! Looking forward to using other features in future.