Reviews (886)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, especially useful for businesses with multiple vendors or diverse product types. It effectively handles multi-vendor shipping combinations and supports various scenarios including different zones and weights. Features like the multi-product, multi-zone shipping calculator and the ability to add extra fees based on postcodes are particularly appreciated for enhancing localized shipping strategies. The app is noted for its reliability and speed, helping to reduce cart abandonment rates. The customer support team is frequently praised for their responsiveness and effectiveness, with staff members like Raj, Durkesh, Jenifer, and Barath receiving special commendations for their service quality. Merchants appreciate the user-friendly interface and the personalized assistance from the support team, which significantly contributes to the app's ability to meet specific business needs.
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This app has solved the problem of stacked shipping rates, causing customers to pay more for shipping than what they should. Very helpful support!
I just started using this app. The customer service has been very thorough with help from Rahul, and follow-through to completion by Siva. Siva was thorough and took the time to go through many different scenarios and make sure there were no problems.
This app allows me to control which products go to different regions. It is the most flexible shipping app I have used so far. Shopify shipping ABSOLUTELY failed me. Do not use it.
Fingers-crossed that this will work for my customers.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
Rahul is the best, helped us with everything and answered any question we had. Thanks! thanks with completing the setup
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Thank you very much Sowmiya for the tremendous help and support in presenting the set up of Shipeasy.
Everything was clearly presented for us to understanding.
Thank You
We're really grateful and appreciate you taking the time to share your rating with us. Feel free to contact us anytime and we are glad to assist you. Thank you again!
Excellent support, was very quick and lots of ways to contact them, very helpful with setting up our shipping. Our shipping was not straight forward with click and collection, van delivery and despatch, Thank you so much
Rajkumar! He is my guy! He is really helpful actually all team is helpful. They fixed my problem double pricing shipping payment from different location. If you have same problem absolutely i recommend this app to everybody!
Great app and great support! They give many options for all kinds of situations. It can probably work for almost anyone.
Thanks!
Great customer service from Rahul, very helpful and helped me with a number of issues within the shipping. Amazing service compared with other shipping apps I've contacted previously.
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Raj was very helpful in helping me set up the Shipping Rates app over zoom, very informative and precise.
The support for this app is outstanding! Siva really helped me set up the unique shipping needs for my store quickly and effectively. I definitely recommend!