Reviews (993)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

January 26, 2022

I used this app to set up remote area surcharge based on psotal codes within the EU. The set up was a bit complicated but the support was great They where very responsive. There was some issues when setting it up thats why i didn't give 5 stars but the service seems to work well and the support guys fixed the issues as soon as they could.

Studio.K .com
Sweden
11 months using the app
August 12, 2022

Still testing the app but the support is excellent and the app does what's is supposed to. Thanks Raj!

lumagallerie
United States
11 days using the app
June 30, 2023

We are using complex shipping options and we had a problem with the logic. Rahul did help me figure out what was the issue. Hope we can use this app for a long time :)

Yatas Bedding
Hungary
11 days using the app
Logbase replied June 30, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

October 16, 2022

Danke Shiva für die SUPER Unterstützung. Er hilft bei jeder Frage sehr schnell und professionell weiter. Da die App sehr viele Einstellung zulässt und ich mir am Anfang da echt schwer getan habe. Aber alles wurde perfekt von Ihm gelöst! :)

Aqua-Birne
Germany
11 days using the app
December 11, 2023

Rahul did a great job explaining the features of the app and helping me identify a new app upgrade that is coming soon.
Looking forward to hearing when the upgrade is available.

Party on Texas
United States
10 days using the app
Logbase replied December 18, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

August 11, 2023

Sowmi was really helpful in setting up the app, and also it is designed really nicely and conveniently

College Care Package Co.
Canada
10 days using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 18, 2023

Great app. Give you control of all aspects of shipping rates. And great support too. Always quick to reply and nothing too much trouble. Thank you.

LYTES
Australia
10 days using the app
Logbase replied October 27, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

July 7, 2023

Dhana has been fantastic help with my initial setup process. Clearly helping me create shipping scenarios. Would highly recommend Dhana and using Shipeasy

Island Bathrooms
United Kingdom
10 days using the app
Logbase replied July 7, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

May 30, 2023

Excellent APP, but not least, the customer support is fantastic. I explained my problem, and an operator-assisted me until a solution was found.

Frenchie Breed
United Kingdom
10 days using the app
Logbase replied May 31, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

March 6, 2022

Impressive app and an amazing support center! The app can manage complex scenarios and overwrite the standard Shopify shipping methods. If you'll need help with the configuration you'll find a super support center to assist you!

Tecnoeleva
Italy
10 days using the app