Reviews (982)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex shipping needs effectively, especially for stores with diverse requirements or multiple warehouses. It supports advanced rules and custom rates based on product type, geography, and vendor. The interface is user-friendly, facilitating easy setup and management of detailed rates. Features include tiered rates and handling for bulky items. The support team is praised for their responsiveness and helpfulness.

July 7, 2023

Dhana has been fantastic help with my initial setup process. Clearly helping me create shipping scenarios. Would highly recommend Dhana and using Shipeasy

Island Bathrooms
United Kingdom
10 days using the app
Logbase replied July 7, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

May 30, 2023

Excellent APP, but not least, the customer support is fantastic. I explained my problem, and an operator-assisted me until a solution was found.

Frenchie Breed
United Kingdom
10 days using the app
Logbase replied May 31, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

March 6, 2022

Impressive app and an amazing support center! The app can manage complex scenarios and overwrite the standard Shopify shipping methods. If you'll need help with the configuration you'll find a super support center to assist you!

Tecnoeleva
Italy
10 days using the app
September 17, 2023

We spoke to Dhanasheelan and he has been really patient and proficient to help us go through the basics of the shipping. All our question and clarifications have been addressed and we could not thank him enough for being professional. Shipeasy app - still on test mode but is now considering to subscribe. Helpful resources on the app itself.

Shoeholic
United Kingdom
10 days using the app
Logbase replied September 18, 2023

We greatly appreciate your outstanding 5-star review! We're absolutely delighted to learn about your wonderful experience with us. Your positive feedback holds immense value, and we're grateful that you've taken the time to share it. If there's anything more we can assist you with, please feel free to get in touch. We eagerly anticipate the opportunity to serve you once again in the future. 🙂

March 31, 2022

We use this app to add freight rates to our Shopify store for that category of products and it works great. I was helped greatly by Siva at ShipEasy for what I didn't understand in Shopify. I recommend this app!

GreenHomeSolutions
United States
9 days using the app
March 23, 2023

Rahul was very professional and patient, he is an asset to your team.
Thank you Rahul for making my set up a seamless journey.

THINK 88
Australia
9 days using the app
Logbase replied March 23, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

February 27, 2023

"I've been using this app for a few days now, and I have to say, I'm impressed! The user interface is intuitive and easy to navigate, which made getting started a breeze. The app has all the features I need to stay organized and productive throughout the day, including task list, and reminders. I also love the ability to customize my preferences and set my own goals.

What really sets this app apart is the level of support provided by the support team by name KAVIS (forgive me not remembering his complete names very well). Anytime I've had a question or issue, their customer service team has been quick to respond and incredibly helpful. It's clear that they care about their users and are committed to improving the app based on feedback.

Overall, I highly recommend this app to anyone looking for a comprehensive productivity tool with excellent customer support" thanks Emeka.

Valsomie Super Store
Canada
9 days using the app
Logbase replied February 27, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 22, 2023

So far the customer service has been incredible, instant support and zoom calls when needed. Thank you!

Paace
United Kingdom
9 days using the app
Logbase replied April 26, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

February 16, 2022

It's the easiest way that I've found to create elaborate shipping policies (such as per item fees). The customer support is available all the time--Siva was great when I had questions about setting up scenarios! He immediately jumped on a Zoom and walked me through it all.

Wavebuilder
United States
9 days using the app
October 20, 2022

Great service! Was helped by Raj, was very on point with everything! Organized all my shipping rates, and made things move a lot smoother!

Dead Bros Clothing
Canada
9 days using the app