Reviews (995)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

January 7, 2025

An excellent app for configuring all shipping requirements in the desired format! We were able to meet multiple needs seamlessly using this single app. A special thanks to Durkesh for guiding us through every step and helping us address all our requirements efficiently. Highly recommended!

Banana Club In Vogue Pvt Ltd
India
About 5 hours using the app
October 1, 2024

App does what other apps cannot in terms of conditions IRO Shipping rates and multi carriers. Customer Services is top class - all emails responded to same day. Nithish assisted in full with the initial setup and service was excellent

The South African Spaza Shop
United Kingdom
1 day using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited January 11, 2025

The service is really good, I got help from a guy named Siva and Barath. He was very Patient well skilled and helped me with a hard problem I had.

If you need any good support, please ask for Siva and Barath to help you

Thank you Vignes for your great support!

LISS
United States
6 months using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 18, 2024

Thank you

SOOJIB
United Kingdom
10 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 11, 2024

Thank you Durkesh and team for your amazing support! App itself works great and the support from the team to get everything set-up has been amazing!

Elite Reformer
Australia
About 2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 20, 2024

Nithish helped me very goot to set up the app!

Things I Like Things I Love
Netherlands
8 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 5, 2024

Service was awesome, the person was informative and most helpful

Janani was just super!

Buysoundtrax
United States
About 24 hours using the app
Logbase replied December 6, 2024

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

October 15, 2024

Needed help setting up the app, scheduled a call and Jennifer was a great help and made the experience very seamless. Highly recommend!

Bear Quartz
United States
5 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 15, 2024

Janani was super professional in answering all my questions in a speedy matter!

Healthy Evidence Co.
Australia
About 2 months using the app
Logbase replied October 17, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

November 12, 2024

Vignesh is a wonderful customer service rep! This app is super helpful to set up shipping rates properly.

Bloody Sunday
United States
5 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.