Reviews (992)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

March 31, 2022

We use this app to add freight rates to our Shopify store for that category of products and it works great. I was helped greatly by Siva at ShipEasy for what I didn't understand in Shopify. I recommend this app!

GreenHomeSolutions
United States
9 days using the app
March 23, 2023

Rahul was very professional and patient, he is an asset to your team.
Thank you Rahul for making my set up a seamless journey.

THINK 88
Australia
9 days using the app
Logbase replied March 23, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

February 27, 2023

"I've been using this app for a few days now, and I have to say, I'm impressed! The user interface is intuitive and easy to navigate, which made getting started a breeze. The app has all the features I need to stay organized and productive throughout the day, including task list, and reminders. I also love the ability to customize my preferences and set my own goals.

What really sets this app apart is the level of support provided by the support team by name KAVIS (forgive me not remembering his complete names very well). Anytime I've had a question or issue, their customer service team has been quick to respond and incredibly helpful. It's clear that they care about their users and are committed to improving the app based on feedback.

Overall, I highly recommend this app to anyone looking for a comprehensive productivity tool with excellent customer support" thanks Emeka.

Valsomie Super Store
Canada
9 days using the app
Logbase replied February 27, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 22, 2023

So far the customer service has been incredible, instant support and zoom calls when needed. Thank you!

Paace
United Kingdom
9 days using the app
Logbase replied April 26, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

February 16, 2022

It's the easiest way that I've found to create elaborate shipping policies (such as per item fees). The customer support is available all the time--Siva was great when I had questions about setting up scenarios! He immediately jumped on a Zoom and walked me through it all.

Wavebuilder
United States
9 days using the app
October 20, 2022

Great service! Was helped by Raj, was very on point with everything! Organized all my shipping rates, and made things move a lot smoother!

Dead Bros Clothing
Canada
9 days using the app
February 13, 2023

Great support! Quickly jumped on a call to solve my issues and help me get the app set up. Very friendly and professional service. The app is intuitive and easy to use.

EnviroBuild
United Kingdom
9 days using the app
Logbase replied February 13, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase

September 29, 2022

Annie was amazingly helpful with setup. App seems to work as intended and I have no issues with it so far.

Miners Mix
United States
9 days using the app
December 15, 2023

Vinduja was very helpful and scheduling a zoom call made the process much easier for me!!

Jayda Koludrovic Art
Australia
8 days using the app
Logbase replied December 18, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

December 5, 2023

We're thrilled with Shipeasy's delivery app for our Shopify store. It's not just powerful but also user-friendly, making the setup of complex delivery rules a breeze.

A special shoutout to Shiva from the support team for his outstanding service. We appreciate his assistance with our setup, greatly enhancing our business operations.

In short, Shipeasy is a top-notch choice for any Shopify store owner seeking a reliable delivery solution complemented by an excellent customer support team.

Radius Office Ltd. (UK)
United Kingdom
8 days using the app
Logbase replied December 6, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.