Reviews (982)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex shipping needs effectively, especially for stores with diverse requirements or multiple warehouses. It supports advanced rules and custom rates based on product type, geography, and vendor. The interface is user-friendly, facilitating easy setup and management of detailed rates. Features include tiered rates and handling for bulky items. The support team is praised for their responsiveness and helpfulness.

February 13, 2023

Great support! Quickly jumped on a call to solve my issues and help me get the app set up. Very friendly and professional service. The app is intuitive and easy to use.

EnviroBuild
United Kingdom
9 days using the app
Logbase replied February 13, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase

September 29, 2022

Annie was amazingly helpful with setup. App seems to work as intended and I have no issues with it so far.

Miners Mix
United States
9 days using the app
December 15, 2023

Vinduja was very helpful and scheduling a zoom call made the process much easier for me!!

Jayda Koludrovic Art
Australia
8 days using the app
Logbase replied December 18, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

December 5, 2023

We're thrilled with Shipeasy's delivery app for our Shopify store. It's not just powerful but also user-friendly, making the setup of complex delivery rules a breeze.

A special shoutout to Shiva from the support team for his outstanding service. We appreciate his assistance with our setup, greatly enhancing our business operations.

In short, Shipeasy is a top-notch choice for any Shopify store owner seeking a reliable delivery solution complemented by an excellent customer support team.

Radius Office Ltd. (UK)
United Kingdom
8 days using the app
Logbase replied December 6, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

August 11, 2023

I am totally blown away by the support from this app. They have literally walked me through setting it up, had multiple zoom calls with me and didn't stop until we had it all sorted. I ship commercial kitchen equipment which ranges from small 10KG fryers to 150kg ice cream machines. The shipping is super complex with a lot of customisation and rules. This is the ONLY app that has been able to manage such detailed customisation. The support is the best I have ever had from any app, especially from Siva & Janani. Thank you

auskitchenpro
Australia
8 days using the app
Logbase replied August 13, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

October 11, 2023

Vindu has been very helpful in setting up the app. The app is very user friendly.

CrackerJack Meals
Australia
8 days using the app
Logbase replied October 14, 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

February 6, 2022

The app has all the features you will ever need and customer support is very fast and helpful.......

ZettSports
Australia
8 months using the app
August 4, 2021

An excellent app. We needed something that would allow us to have bespoke shipping rates, and this fits the bill perfectly. The developers were extremely helpful - going as far as to make slight adjustments for a specific scenario we had. Support was instant. They even took the time to go through it with us via Zoom, just to make sure it was running exactly as we wanted. Thoroughly recommend the app - and the developers too.

Moobba
United Kingdom
8 days using the app
August 5, 2022

Wir sind gerade in der Testphase der App und können sie nur empfehlen. Besonders der Support ist hervorragend. Annie hat sich jederzeit meinen Anliegen und Problemen gewidmet und hat immer eine passende Lösung gefunden.

OMFORMO
Germany
8 days using the app
April 13, 2023

Rahul Will help me So much To set up my store price according to weight. Very Good App and has very Friendly behavior.

tollerb2b
India
8 days using the app
Logbase replied April 13, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations.