Reviews (1,054)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex shipping requirements, reducing cart abandonment with customizable rates for different products and regions. Its AI-based packing algorithm efficiently calculates accurate shipping costs. The user-friendly interface and responsive support team, accessible via chat and email, are also highly praised for their quick problem resolution and setup assistance. This makes it a top choice for merchants with intricate shipping needs.
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Very supporting staff, really liked their behavior, surely recommend this company.
Shiva was supporting and really like his way of communication and guidance.
Thanks
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
Rahul was very good at explaining everything, great job.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Dhana and rahul is very smart and good support guy, and help me to find my failure on the setup. Shipeasy is very flexible tool.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Quick response!! They have the best customer service. They answer my questions in seconds and also help me fix the set up issues right away. The interface is very easy to use. Highly recommended!! Thank you Janani for your help!
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
App developers were very helpful and even helped me set up the app over zoom. When an issue arose they actually updated the software to help me within 48 hours. Truly wonderful customer service
Rahul really helped me with my shipping related queries. He was proactive and solved the major issues
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.
Thanks so much Dhana for your help getting my website all set up with ShipEasy! This APP will allow us to set up more customised shipping for our customers. Thank you!
Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!
Rahul, great work with the introduction, thank you so much! Viva India!
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
Siva was very very helpful to us in explaining how the app works and was very patient
The app is very flexible and has almost unlimited options
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
This app has been super beneficial for our more complex shipping rules. I had a support request and was surprised at how incredibly helpful their support team was. Not only did Siva on their support team solve my issue, but they helped educate me further on how to use their app. I recommend anyone getting this app to schedule a zoom meeting and let them show you around because just know all of the features makes a HUGE difference. I deducted 1 star simply because I feel their documentation could have a lot more content. The documentation they have isn't bad it just needs a lot more content since their app is so robust. Thank you Siva and the LogBase team for helping me complete my work WAY FASTER!
Thank you for your feedback. We are already working on video based user guides and we will be releasing them by the end of this year. We have not updated the current user guides as we could not get convey all setup details through text based user guides. Thanks for using our app !!!