Reviews (980)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

August 20, 2022

Excellent customer service, so friendly, patient and knowledgable.
Very helpfull and got the app working prefectly.

AngeOArt
United Kingdom
4 days using the app
Edited December 24, 2024

Barath and Durkesh helped me. I recently installed the app and attempted to configure it on my own. However, due to the complexity of our shipping rules, I decided to reach out to the support team. Vinduja from the support team promptly responded and organized a Zoom meeting within minutes. She dedicated almost an hour and a half to assist us in setting up the app according to our specific requirements.

This 5-star rating is a testament to Vinduja's exceptional support and dedication. She truly deserves commendation for her outstanding assistance!

Mahal Mart
Australia
4 months using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

January 27, 2022

Siva was unbelievable! So amazingly helpful I couldn't for the life of me figure out how to set up my shipping with multiple different variables to Canada and the U.S. and he was able to do it sooooo quickly. Yeesh saved me hours of headaches and buying a new computer 'cause I would've tossed this one out the window!

iMelanin
Canada
4 days using the app
July 13, 2022

Great App! Highly recommend the customer service! Everytime I had a question the team was very helpful!

Auntie Kim's Pound Cakes
United States
4 days using the app
December 23, 2022

Great application, very useful and Siddarth is always very helpful. I can only recommand it to any Shopify user.

World of Cherie
France
4 days using the app
October 13, 2023

I had a wonderful experience setting up this app. Rajkumar was extraordinarily speedy and helpful during the process. As a furniture store, we needed a bunch of scenarios in our shipping rates, and with this app, we could do so! 10/10 would recommend.

Elizabeth Interiors
Canada
4 days using the app
Logbase replied October 16, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

August 19, 2022

A great app that allows for advanced shipping scenarios and rates. The support is great too. I highly recommend it!

Fancydress.com
United Kingdom
4 days using the app
October 13, 2023

great service, and great working experience. vinduja

RDX Sports
United Kingdom
4 days using the app
Logbase replied October 19, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

December 11, 2023

Outstanding support and functionalities.

I've tried many shipping apps and many support teams behind. Nothing come closes to Shipeasy! Must try.

Semences du Portage
Canada
4 days using the app
Logbase replied December 12, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

September 1, 2022

Siva and Rahul are amazing! Sorted out what we wanted in less than a few hours where others couldn't in more than a week! Amazing

TacSource
Australia
4 days using the app