Reviews (998)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

August 20, 2022

Excellent customer service, so friendly, patient and knowledgable.
Very helpfull and got the app working prefectly.

AngeOArt
United Kingdom
4 days using the app
January 27, 2022

Siva was unbelievable! So amazingly helpful I couldn't for the life of me figure out how to set up my shipping with multiple different variables to Canada and the U.S. and he was able to do it sooooo quickly. Yeesh saved me hours of headaches and buying a new computer 'cause I would've tossed this one out the window!

iMelanin
Canada
4 days using the app
July 13, 2022

Great App! Highly recommend the customer service! Everytime I had a question the team was very helpful!

Auntie Kim's Pound Cakes
United States
4 days using the app
December 23, 2022

Great application, very useful and Siddarth is always very helpful. I can only recommand it to any Shopify user.

World of Cherie
France
4 days using the app
October 13, 2023

I had a wonderful experience setting up this app. Rajkumar was extraordinarily speedy and helpful during the process. As a furniture store, we needed a bunch of scenarios in our shipping rates, and with this app, we could do so! 10/10 would recommend.

Elizabeth Interiors
Canada
4 days using the app
Logbase replied October 16, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

August 19, 2022

A great app that allows for advanced shipping scenarios and rates. The support is great too. I highly recommend it!

Fancydress.com
United Kingdom
4 days using the app
December 11, 2023

Outstanding support and functionalities.

I've tried many shipping apps and many support teams behind. Nothing come closes to Shipeasy! Must try.

Semences du Portage
Canada
4 days using the app
Logbase replied December 12, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

September 1, 2022

Siva and Rahul are amazing! Sorted out what we wanted in less than a few hours where others couldn't in more than a week! Amazing

TacSource
Australia
4 days using the app
September 12, 2023

Barath was great and the app was flexible and detailed with their shipping rate customization. great experience would recommend. Barath service was awesome. he was patient and answered all my questions

ShopLinx
United States
4 days using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

March 9, 2023

Siva was amazing, very helpful went through everything to get the store working.

few other staff were struggling to understand but Siva knew what was needed, he configured the shopify store, liased with shopify support and got the app api integrated we now back on track to Launch.

Thank you Siva

AKALLOYS
United Kingdom
4 days using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.