Reviews (980)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

November 2, 2022

This is an excellent app. The range of functionality is superb. The support is outstanding and is something that other app companies should aspire to match. I dealt with a gentleman called Siva who was great. If you want a flexible and reliable app to help with your shipping, this is the one.

RSR Moto
United Kingdom
3 days using the app
October 9, 2023

Support was very helpful. I spoke with a colleague named Barath and he was able to help with everything immediately, I can only recommend the service and the app.

S-Sport.sk
Hungary
3 days using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

October 25, 2023

Rahul was very helpful and I recommend...

FRENCH VINTAGE TRÉSOR
France
3 days using the app
Logbase replied October 27, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

November 27, 2023

Viinduja was very helpful and very patient with me. She was extremely nice. she told me the steps that I needed to take before they could continue to set up my ship easy account and made sure I knew where to go to contact them again to finish setting up my account. Customer service with ship easy is wonderful.

Posh Printing & Creations
United States
3 days using the app
Logbase replied December 1, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

September 19, 2023

Dhana was extremely helpful walking us through how to set the app up. You can set your shipping up exactly how you want to using this app, highly recommend!

Avco Boxes
United States
3 days using the app
Logbase replied September 20, 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

February 21, 2023

I can't express my immense gratitude for what Rahul and the team at Shipeasy did for me. After spending months trying to solve a tricky shipping problem on my client's Shopify store, I had all but given up - until this amazing crew stepped in! Not only were they able to swiftly resolve the issue within two days, but their level of professionalism was also truly remarkable. Thanks again!

River Street Sweets®
United States
3 days using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

October 27, 2023

Vindu says what was wrong, and she showed to me the steps how can i solve them. So i will eligible that, we will meet again.
Very helpful, and she's assist really good.
Thank you so much again the metting!
I hope in the next time we will mett again.
A+++

Gyuri's Sneakers
Hungary
3 days using the app
Logbase replied October 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

October 9, 2023

Janani was very helpful

Green Collect
Australia
3 days using the app
Logbase replied October 10, 2023

Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

March 3, 2022

This app helped me to calculate our really specific shipping rates. The support is also great. 5 Stars ;)

swisscharge.ch
Switzerland
3 days using the app
March 20, 2023

Team was incredibly professional. Very prompt in establishing zoom calls to explain and answer questions. Rahul was particularly helpful in taking the time to understand our needs and also set up the infrastructure we needed. Always available to assist and very timely. Highly recommended.

The Wholefoods Refillery™
Australia
3 days using the app
Logbase replied March 20, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!