Reviews (998)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

July 19, 2022

This application provided me with a solution that i had given up on finding for my store. The customer service is amazing. Their whole team is very responsive and will get on zoom calls with you to resolve your issues almost immediately. I personally worked with Janani and she took the time out to understand the problem my store was facing. She then got back to me with a working solution and implemented it for me as well within a matter of days.

WHEY TO GO
Pakistan
4 days using the app
March 27, 2023

Rahul was very helpful and was able to talk me through how to set up my shipping, and the next steps I should take.

Parker Newman | Building Supplies
United Kingdom
4 days using the app
Logbase replied March 28, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

November 14, 2023

Super App! Der Kundenservice ist auch sehr gut. Jennifer hat sich sehr viel Zeit genommen beim einrichten der App über den Zoom Call. Klasse!

Pinewoodhuskys
Germany
3 days using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

Edited November 27, 2021

The support & setup help provided by these guys is amazing, the best I have ever received. They really go above and beyond! 12/10

Mechboards
United Kingdom
3 days using the app
August 17, 2023

Absolutely amazing support from Jenifer and Siva during the set-up process. I highly recommend this App. Dedication to customer service is excellent!

Noah Living
Germany
3 days using the app
Logbase replied August 18, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

October 8, 2021

Fantastic app. Customer service is always on hand to help with any issues or with the needs of a business changing shipping options. Can't thank them enough

DripDrop Vapour
United Kingdom
3 days using the app
December 26, 2023

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now!
Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!

KingofMattresses
Canada
3 days using the app
Logbase replied December 28, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

May 16, 2023

Sowmiya worked extremely hard to resolve my issues. I have struggled with shipping for 3 weeks and her help has saved me so much of a headache. This company is prompt and on top of their work. Very happy so far.

Noble Rare
United States
3 days using the app
Logbase replied May 16, 2023

Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you.

January 11, 2024

Great Help from Jenifer, She has explained everything in detail and helped me in setting up the rates.

House of Hyne
Australia
3 days using the app
Logbase replied January 16, 2024

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

November 2, 2022

This is an excellent app. The range of functionality is superb. The support is outstanding and is something that other app companies should aspire to match. I dealt with a gentleman called Siva who was great. If you want a flexible and reliable app to help with your shipping, this is the one.

RSR Moto
United Kingdom
3 days using the app