Reviews (921)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.
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Thank you very much, Shiva & Rahul were able to help me on zoom after reaching them on LiveChat! They took the time to set up scenarios for me and fulfill my needs. 5 stars & recommend the app!
Fantastic app and support. Dhana was especially helpful in getting our complex shipping rates setup. Highly recommended.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
I have to say that I'm extremely impressed with the level of functionality and ease of use it provides. The app has made my store management a breeze
What I appreciate most about this app is the exceptional customer support. Whenever I've had questions or concerns, the support team has been quick to respond and has gone above and beyond to ensure my issues are resolved.
Overall, I highly recommend this service app to anyone looking to streamline their store management and improve their online business. Thank you to the developers and support team for creating such an exceptional product
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Wow - this is an impressive app and impressive service. I installed the app and needed some help configuring a complex shipping condition, so I sent a message in the live chat and within 5 minutes I was invited to a Zoom call with Rahul to run through how to set everything up. You will not find better service anywhere else. Rahul was so polite, knowledgable and very happy to help and explain how parts of the app worked. Genuinely, I'm so impressed. Thank you!
Installed this app to setup additional local shipping options and had a few problems. The support from Logbase was superb though. They pretty much instantly setup a zoom call and started testing the site. The issue was sent to higher level support with an hour and all fixed within 2 hours. Great app and support
Very good app and great support! Cover all my need about the shipping rates. Highly reccomended 10/10
Thanks for your wonderful review! We really appreciate your feedback, and looking forward to assisting you
Thank you to Dhana for his assistance today. Will definitely keep in mind for integration of shipping help.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Very helpful technical support in chat alone. Resolved our shipping rule parameter needs during test mode. Will update our review after everything works smoothly on the live mode. Thanks!
Had a great call with one of the team members at Shipeasy. He was really helpful and walked us through how we can setup and test our shipping rates. Would highly recommend.
Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!
The app works really well, and the support is fast and super professional!
I Highly recommend to all stores
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase