Reviews (995)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

October 9, 2024

Jennifer was knowledgeable and very patiently helped me get through a million and one questions I had regarding my shipping saga!

Plaza Bolívar
United States
13 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 26, 2024

The app works amazing, we had missed a setting and Nitish from the support team was very helpful and solved our problem on a zoom meeting. We recommend!

Holgers Stugmaterial AB
Sweden
17 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 28, 2024

excellent customer service

USShoppingSOS
United States
Over 2 years using the app
September 20, 2024

Great support team, Janani was very helpful answering my questions!

Rescue Swag
Australia
Almost 2 years using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited December 23, 2024

MERCI Jenyfer ! You was perfect and clear.

Thank you so so much

Danyberd Team

Danyberd
France
7 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 6, 2024

Great support received from the team, specifically Durkesh! Thank you :)

ML Performance
United Kingdom
3 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 4, 2024

Thank you Shipping Rates app. Special thanks to Durkesh who helped me on distance base shipping rates. We created all the scenarios together and tested as well.

Waiting for show distance count between source to destination in history area for accurate results.

Thank you!

Dev-Palletstore
United States
19 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 19, 2024

Great app overall! Migrated our store from Woocommerce to Shopify and our shipping requirements are pretty complicated as we sell bulky vintage furniture nationwide. The customization features in this app are great. Highly recommend!

Dolphin & Flamingo
United States
9 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 25, 2024

Vignesh was awesome in walking me through the features of the product!

Organic Melt®
Canada
1 day using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited January 8, 2025

Assistance if very good. w// Durkesh Kumar

BARATH is so cool ! thanks to hom

CASANOVA PARIS
France
7 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.