Reviews (953)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex shipping needs and calculations, especially for businesses with diverse product ranges. Its ability to set custom rates and utilize AI-based packing algorithms is noted for precision and customization. The user-friendly interface aids in simplifying shipping management, while the customer support team is praised for their proactive and knowledgeable assistance, often through personalized Zoom calls.
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Best shipping app for Shopify. We've tested many and none are as complete and customizable as the ShipX from Logbase. Support is really fast and efficient.
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Thanks Rahul for the support. It is a bit complicated to get the tool runnung, but I think with th egood support , we will have a solid solution for the future. Thanks.
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Vignesh & Barath is awesome! He helped us solve a major issue we've been having with shipping. 10/10 recommend. Thanks Vignesh & Barath :)
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Barath made adding our shipping rates super easy! Highly recommend this app.
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Vignesh was very helpful and resolved my issue quickly and efficiently.
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Needed some help to set up the app for my scenarios. Booked a Zoom chat and was helped by Janani. She was very knowledgeable and helpful. She set up my custom shipping scenarios, and we tested the rates together. Absolutely amazing service and a great app. So glad that I found it.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Very good support - I was pretty lost at times setting this App up and Vinduja was very patient and helpful. She helped me set up a very complex shipping situation. Have not put the app into use yet - but so far impressed.
Great App. Vignesh in support was excellent. Was everything we needed for oue store.
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Nithish was very helpful in helping me set up the shipping profiles. Thank you. Had a follow up call with Vignesh who was also very helpful.
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Great app; and very happy with the support as well.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...