Reviews (978)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

September 8, 2023

Rahul and Vinduja Was on time for meeting, very good clear service received from the 2 of them. I would definitely recommend there service and applications.

Mels Hair Care
South Africa
1 day using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

May 17, 2023

Janani was very helpful and knowledgeable. She helped me with setting up the app. She really made it easy for and now I'm confident I can do it myself in the future. Shipping Rates - Shipeasy is probably the BEST shipping app on Shopify app store. I 100% recommend their services as their customer service is on point.

AMR Elektro Offizieller Shop
Romania
1 day using the app
Logbase replied May 17, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.

September 22, 2023

Siva was extremely helpful. He guided me through every step and showed me all shortcuts. Very skilled and very high knowledge!. By the way, the app satisfaction is great, user interface is very easy. That was what I needed. Thank you Shipeasy and THANK YOU Siva!

Cabinet Craze
United States
1 day using the app
Logbase replied October 10, 2023

We appreciate you taking the time to leave us a 5-star review. It means a lot to the whole team.

October 15, 2021

Awesome support and did exactly what I needed it to. We have various rates for products in certain collections, we were able to get all these rates to blend using the logic and tagging in the app. Would recommend!

Muzzle-Loaders.com
United States
1 day using the app
March 9, 2023

I had a complicated setup to do and contacted the team to see if it was possible. Dhana and Rahul were Awesome and helped me find the perfect solution for my store.

Petal Cupcakes
New Zealand
1 day using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

April 22, 2022

As Shopify does not have rate by distance option, we have been looking for this for 8 years! Finally an app that is reasonably priced that integrates and provides shipping depending on the distance the client lives from our store! Not only that the service provided by Rajkumon was EXCEPTIONAL. No the set up his not easy but once you get it, it is great and the fact that they are so responsive and will take an hour (actually 2) on the phone to help you set up properly completely overcomes everything! Just 5 STARS

Vintage Home Boutique
Canada
About 24 hours using the app
February 11, 2022

I spoke with Shiva. He was excellent at understanding what we needed and gave us a clear solution to accomplish what we uniquely needed.

GrbNGo
United States
About 23 hours using the app
March 21, 2023

Contacted support on setup questions and the support was very helpful and explained all the steps.
Thanks for you help great support team.

CatitUK
United Kingdom
About 22 hours using the app
Logbase replied March 21, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

March 28, 2023

Thank you so much, very useful and helpful customer service support, we are all up and running now, thanks Dhanasheelan!

GenteDeMezcalUK
United Kingdom
About 22 hours using the app
Logbase replied March 28, 2023

Thank you very much for your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to assist you!

August 22, 2023

Thanks to Barath some of my questions were answered quickly. Very useful app for our specific needs, highly recommend :)

SOPHIA MAE B2B
Netherlands
About 21 hours using the app
Logbase replied August 23, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!