Reviews (960)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its ability to customize rates by region, product dimensions, and vendor rules. It's especially useful for international shipping with tiered rates. The user-friendly interface and exceptional support team, known for their responsiveness and effective problem-solving, are frequently highlighted. Merchants appreciate the enhanced shipping transparency and customization, improving the customer shopping experience.

March 3, 2023

Very good app and great support! Cover all my need about the shipping rates. Highly reccomended 10/10

Root Rotation
Vietnam
About 3 hours using the app
Logbase replied March 3, 2023

Thanks for your wonderful review! We really appreciate your feedback, and looking forward to assisting you

July 31, 2023

Thank you to Dhana for his assistance today. Will definitely keep in mind for integration of shipping help.

Gift To Inspire
United States
About 3 hours using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

September 27, 2022

Very helpful technical support in chat alone. Resolved our shipping rule parameter needs during test mode. Will update our review after everything works smoothly on the live mode. Thanks!

Wing Hop Fung 永合豐
United States
About 3 hours using the app
June 6, 2023

Had a great call with one of the team members at Shipeasy. He was really helpful and walked us through how we can setup and test our shipping rates. Would highly recommend.

Hogs Back Brewery
United Kingdom
About 3 hours using the app
Logbase replied June 6, 2023

Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!

February 23, 2023

The app works really well, and the support is fast and super professional!
I Highly recommend to all stores

Luxpanels
Australia
About 3 hours using the app
Logbase replied February 23, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase

July 8, 2022

Siva was amazing! Siva helped us to set up our very specific rates, we could not have done it without his help. Thank you for all your help

Reef Supplies Canada
Canada
About 3 hours using the app
June 24, 2023

Ich habe eine Versand APP benötigt und bin auf diese gestoßen. Ich habe Hilfe beim aufsetzen gebraucht und ich muss sagen der Support ist 1A. Rahul hat mir bei allen Steps geholfen und ich werde langfristiger Benutzer dieser APP sein. Danke

Poolzone
Austria
About 3 hours using the app
Logbase replied June 30, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

August 9, 2023

Siva was really helpful with setting me up with my shipping requirements, he spent extra time with me to make sure my items where ready for shipping

Antiques Yeah
Australia
About 3 hours using the app
Logbase replied August 11, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 19, 2022

Thanks so much - great app and amazing customer service from Janani! Looking forward to using other features in future.

Cupcake Sweeties
New Zealand
About 3 hours using the app
March 5, 2022

Siva was very helpful and professional! He set-up the complete shipping system and was very understanding. Thanks Siva

Artson Fashion
Belgium
About 3 hours using the app