Reviews (997)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

January 13, 2023

The app is incredibly simple to set up navigate. Complete with a very helpful support team that is always available to answer any questions. This app does everything we need.

Robert Allen Design
United States
1 day using the app
Logbase replied March 10, 2023

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!

Thank you,
Logbase Team.

February 9, 2023

Amazing app and Amazing support, especially Mr. Siva, who provides me a great support and he solved my biggest problem

Orisdi
Iraq
1 day using the app
Logbase replied March 10, 2023

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!

Thank you,
Logbase Team.

October 26, 2023

Amazing service! Always there to help you and answer all of your questions. The app is working smoothly, and I am very satisfied! Thank you :)

The Gourmet Basket
Canada
1 day using the app
Logbase replied October 27, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

December 8, 2023

Rahul was a big help setting everything up. The app seems to have all the features we need to handle our shipping across the country with complex product shipping costs.

Kootenay Murphy Beds
Canada
1 day using the app
Logbase replied December 10, 2023

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

August 4, 2023

Super netter und schneller support. Ich habe genau das bekommen nach dem ich gesucht habe :) Rahul and Siva was very supportive :)

Max Wild Shop
Germany
1 day using the app
Logbase replied August 10, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

August 22, 2022

Excellent customer service, so friendly, patient, and knowledgable.
Very helpful and got the app working perfectly. Thank you, Siva

Almondie
United States
1 day using the app
November 30, 2022

Janani was very helpful and she helped me with everything I needed. Things got resolved in a timely manner. Thanks much!

Flowyline EU
United States
1 day using the app
October 19, 2023

Had Good Experience working with this App. Best Suggestion for Weight Based & Quantity Shipping. Got Good Satisfied Work Experience with Rahul !

Vliving
India
1 day using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

September 8, 2023

Rahul and Vinduja Was on time for meeting, very good clear service received from the 2 of them. I would definitely recommend there service and applications.

Mels Hair Care
South Africa
1 day using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

May 17, 2023

Janani was very helpful and knowledgeable. She helped me with setting up the app. She really made it easy for and now I'm confident I can do it myself in the future. Shipping Rates - Shipeasy is probably the BEST shipping app on Shopify app store. I 100% recommend their services as their customer service is on point.

AMR Elektro Offizieller Shop
Romania
1 day using the app
Logbase replied May 17, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we are here to assist you.