Reviews (960)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its ability to customize rates by region, product dimensions, and vendor rules. It's especially useful for international shipping with tiered rates. The user-friendly interface and exceptional support team, known for their responsiveness and effective problem-solving, are frequently highlighted. Merchants appreciate the enhanced shipping transparency and customization, improving the customer shopping experience.

May 23, 2022

I used this app & it was very helpful & the perfect thing is the support team they were very supportive, quick friendly.
I really recommend this app.

Wonder Beauties
Iraq
About 2 hours using the app
December 22, 2022

Love Agent Rahul. He was very helpful and The wight Base Shipping Issue was resolved for me. Love it..

howsthatpossible
United States
About 2 hours using the app
August 26, 2023

Dhana LogBase is AWESOME!!!! Very professional, courteous and knowledgeable. HIGHLY recommend this app based upon his help alone. Although I am new to the app I am finding that is suits my needs and have no problem subscribing. Good investment overall.

MPM Hobbies
United States
About 2 hours using the app
Logbase replied August 27, 2023

We greatly appreciate your positive review! If you have any questions or concerns, please don't hesitate to contact us. We're here to help and support you.

April 5, 2022

Amazing. Does what its says, well priced and great support. If you're a UK shop that required Scottish Highland separate rates then this is the app.

Restorate
United Kingdom
About 2 hours using the app
May 27, 2022

I used their app to calculate our own shipping based on cart qty. Customer service through chat was very helpful in setting up.

shophogeye
United States
About 2 hours using the app
September 18, 2023

The support was very helpful and they always answer within seconds. Many thanks to Dhana which sorted out the issue in no time!

T-mex Limited
United Kingdom
About 2 hours using the app
Logbase replied September 19, 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

July 23, 2023

Thank you so much Rahul, the app works like breeze for me. It has every option that i wanted to pursue with our International Shipping option.

Fiona
Pakistan
About 2 hours using the app
Logbase replied July 27, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 14, 2023

Dhana was very helpful in assisting us with configuring our courier setup.
Looking forward to using the app and all it's features.

Strings Direct GB
United Kingdom
About 2 hours using the app
Logbase replied July 16, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 31, 2023

Vielen Dank an Rahul für den tollen Support per Zoom. Wir konnten alles direkt lösen und sind begeistert.

fidelis.dog
Germany
About 1 hour using the app
Logbase replied August 1, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

November 19, 2022

Siva was great at helping us install this app and get us started with shipping rates and combining our products.
Thanks very much!

Clan McDonald Comics
United States
About 1 hour using the app