Reviews (979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

September 12, 2023

Rahul And Vindu were very helpful in solving a difficult problem!

Riverandrose
United States
About 8 hours using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

October 13, 2023

Jenifer was a great help and assisted without issue. 100% happy with the support.

Topline Cleary's
Ireland
About 7 hours using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

July 26, 2022

Annie was very helpful with setting up the app, very good service. I look forward to using it as it has everything we need.

The Bathroom Place ®
Australia
About 7 hours using the app
December 23, 2023

Janani was really sweet really helpfull . amazing service with her. i love the app its seem work well!

kokonutofficial
Canada
About 6 hours using the app
Logbase replied December 25, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

February 2, 2022

Finally find and app that have resolve all the problem I had with my shipping. I had complicated glitch for my delivery and they worked the problem for me via a Zoom call. Very efficient ! Thanks Guys More than satisfied !

Brustique
Canada
About 6 hours using the app
March 28, 2024

outstanding support by Siva (probably one of the best support I ever had across any app / platform). The app helped me fix a shopify missing feature to avoid doubling shipping prices by locations. thank you!!

RoasterCup
Luxembourg
About 4 hours using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

December 25, 2023

I got this app cause i had to get the shipping rates done and shopify suggested this app, i was then interested to see how to get what i wanted done, that's when i got in touch with Mr.Rahul from the support, he really offered professional help and showed very good understanding of what's going on and the app itself, i recommend the app for everyone

sknzone
United Arab Emirates
About 6 hours using the app
Logbase replied December 28, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

May 3, 2024

Very easy set up and great support from Vinduja who was able to explain all steps and reassured me that this service will work with us now and grow with our brand in the future. Thank you again for your time:)

Rock Luggage
United Kingdom
About 1 hour using the app
Logbase replied May 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 5, 2024

Barath helped me a lot to configure shipeasy, great help, thanks

gardenlifeuy
Uruguay
About 3 hours using the app
Logbase replied April 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 5, 2023

Jenifer was very helpful in resolving our issue with specific postcode shipping rates. Good work.

The Farmers Dog UK
United Kingdom
About 5 hours using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.