Reviews (979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

October 5, 2023

Great communication and explanation of the apps functions and capabilities shown by the team. Made setting up shipping rates easy. Thank you - Jennifer

Blue Water Clothing
United Kingdom
About 5 hours using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

February 1, 2024

Great support from Vinduja to help us get set up and exacly what we needed in terms of functionality

Ovolin
Sweden
About 5 hours using the app
Logbase replied February 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

May 18, 2022

Amazing App and the customer service Rajkumar is even better. Shopify Help Center recommend this app to us, and this app really meet our problem! They can enable shipping rates with multiple rules based on the billing amount.

XTeamwear
China
About 5 hours using the app
September 29, 2022

Thank you very much, Shiva & Rahul were able to help me on zoom after reaching them on LiveChat! They took the time to set up scenarios for me and fulfill my needs. 5 stars & recommend the app!

chargeFUZEvendorportal
United States
About 5 hours using the app
August 2, 2023

Fantastic app and support. Dhana was especially helpful in getting our complex shipping rates setup. Highly recommended.

Altitude Coffee London
United Kingdom
About 5 hours using the app
Logbase replied August 3, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

March 7, 2023

I have to say that I'm extremely impressed with the level of functionality and ease of use it provides. The app has made my store management a breeze

What I appreciate most about this app is the exceptional customer support. Whenever I've had questions or concerns, the support team has been quick to respond and has gone above and beyond to ensure my issues are resolved.

Overall, I highly recommend this service app to anyone looking to streamline their store management and improve their online business. Thank you to the developers and support team for creating such an exceptional product

Mastery Home Au
Australia
About 4 hours using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

October 15, 2022

Wow - this is an impressive app and impressive service. I installed the app and needed some help configuring a complex shipping condition, so I sent a message in the live chat and within 5 minutes I was invited to a Zoom call with Rahul to run through how to set everything up. You will not find better service anywhere else. Rahul was so polite, knowledgable and very happy to help and explain how parts of the app worked. Genuinely, I'm so impressed. Thank you!

Rayvox
United Kingdom
About 4 hours using the app
March 3, 2023

Very good app and great support! Cover all my need about the shipping rates. Highly reccomended 10/10

Root Rotation
Vietnam
About 3 hours using the app
Logbase replied March 3, 2023

Thanks for your wonderful review! We really appreciate your feedback, and looking forward to assisting you

July 31, 2023

Thank you to Dhana for his assistance today. Will definitely keep in mind for integration of shipping help.

Gift To Inspire
United States
About 3 hours using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

September 27, 2022

Very helpful technical support in chat alone. Resolved our shipping rule parameter needs during test mode. Will update our review after everything works smoothly on the live mode. Thanks!

Wing Hop Fung 永合豐
United States
About 3 hours using the app