Reviews (979)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.
Refine
-
By rating
Confusing, but it works very well once set up.
And the support is phenomenal. They will help you setup for any scenario you could think of.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
The app works great, but it can be complicated to use at first. Customer support (Janani) is excellent. She walked me through how to use the app and helped me set up what I needed. Great service. I highly recommend the app!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
This app is brilliant! We have quite complicated carriage as we have several different warehouses, each with its own carriage charges for different post codes. We also have to combine shipping carriages and calculate pallets costs. This app allows us to do all this accurately, in a very straight forward logical way. We had a glitch where it stopped working but their customer service replied and helped straight away - turned out to be a shopify problem but they helped us get up and running again in minutes. We were very impressed with their level of service. Cannot recommend highly enough.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Shipeasy is an excellent app for anyone needing more advanced shipping rules than Shopify's basic options. The app offers a wealth of resources, including plenty of YouTube tutorials that make it easy to set up on your own. If you need assistance, their support team is fantastic. They respond to chat promptly and even offer the option to schedule Zoom calls for more in-depth help.
I took advantage of the Zoom call feature and had the pleasure of working with Vignesh, one of their support team members. He was incredibly helpful, patiently answering all my questions and providing practical solutions to the issues I was facing. Thanks to his guidance, I was able to get everything running smoothly.
Overall, Shipeasy is a must-have app for advanced shipping needs, backed by an outstanding support team. Highly recommended!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
We’ve been using the Shipeasy app for over a year now, and it’s been an absolute lifesaver for managing our shipping requirements on Shopify. The app is super intuitive, and customizing shipping grids for different products and regions couldn’t be easier.
Shoutout to Barath from their support team! He’s incredibly knowledgeable and quick to respond.
If you’re looking for a shipping solution that’s flexible, user-friendly, and backed by excellent customer service, Shipeasy is the way to go. Highly recommend it!
Amazing customer service! They really take the time to make sure the application is working the way you want it to on your website. Jenifer Joys has been great to work!
Loving this app. It has saved me so much time. It has done everything I hoped for and more..!! Janani and Durkesh were so helpful helping me set everything up in the backend. Thank you :)
And I just wanted to add to my review as I have had multiple zooms with Durkesh since the initial install, refining and customising the setup to suit my store perfectly. He has been incredible....so patient and helpful and guided me though the whole process. Thank you so much! I can't recommend Shipeasy highly enough..!!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I recently started using Shopeasy to set up custom shipping rates for different products in a Shopify store I am working on, and I couldn't be happier with the experience! The app is incredibly user-friendly and offers exactly the flexibility I needed for managing shipping rates per item.
A special shoutout to Durkesh from the support team, who went above and beyond to assist me. He patiently walked me through the setup process and explained everything in detail, making it so much easier to get started.
If you're looking for a reliable app to manage your shipping rates with exceptional customer support, I highly recommend Shopeasy!
Janani was absolutely amazing! She was extremely professional throughout the entire process, making me feel comfortable and confident in her expertise. Her attention to detail and skill were truly impressive, and the results were nothing short of perfect. I couldn’t have asked for a better experience and am beyond satisfied with the outcome. Thank you, Janani, for your exceptional work—I highly recommend her to anyone looking for outstanding service!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
I really like the service given by Vignesh and what took us a day to solve with his help sorted within a minute. Thanks!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.