ShippyPro ‑ Shipping made easy

ShippyPro ‑ Shipping made easy

From $49/month. 30-day free trial.
Rating (2.8)
Reviews
Developer
ITALIAN VALLEY SRL

About this app

Launched

June 07, 2017 · Changelog

Languages

English, Italian, Spanish, French, and German

Integrates with

UPS, Fedex, Royal Mail, DPD, DHL Express, Parcelforce

We help ecommerce brands increase delivery speed and efficiency, and automate tracking & returns.

ShippyPro is the complete shipping solution that helps you manage shipping, tracking and returns for your ecommerce orders easily, offering the delivery experience clients expect from your online stores. Decrease the time to ship, proactively inform your customers with tracking emails and make it easier for them to return an item, while cutting down shipping & operational costs. Connect your Carriers and Sales Channels and get to scale your ecommerce exponentially.

  • Compare your shipping rates and print hundreds of shipping labels in bulk
  • Keep track of your orders and proactively inform your customers of every event
  • Automate your return process, offering pleasant experiences to your clients
  • Get plugged with 178+ Carriers & 70+ Sales Channels to cover every geography

Pricing

30-day free trial

Fast Growing

$49/month

  • Shipping labels creation
  • Rate comparison
  • Branded tracking notifications
  • Picking lists, packing lists, manifests
  • Analytics dashboard

Professional

$99/month

  • All in Fast Growing
  • Unlimited Carrier integrations
  • Shipping Rules
  • Tracking page
  • Return management
  • Multiple sender address
  • API integration

Fast Growing

$49/month

  • Shipping labels creation
  • Rate comparison
  • Branded tracking notifications
  • Picking lists, packing lists, manifests
  • Analytics dashboard

Professional

$99/month

  • All in Fast Growing
  • Unlimited Carrier integrations
  • Shipping Rules
  • Tracking page
  • Return management
  • Multiple sender address
  • API integration

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

55 reviews
Overall rating
2.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 16% of ratings are 1 stars
September 11, 2022

Absolutely dumb app that makes your life more difficult. Think about this. The app cannot detect any order changes AFTER it has been paid. If your customer reaches out because they want to add another product to an already paid order, bad luck. Of course, you can edit the order on Shopify, but ShippyPro will not change anything. Hence the original order without the item will be shipped. Are you using any post-purchase upsell to maximize your business AOV? God, no, that's awful. Stop trying to make more money since ShippyPro CANNOT detect any order changes after the order has been paid, so any upsells added post-purchase will not show in the ShippyPro order. We are sick of getting "I did not receive X product" emails because of the stupidity of this app. This has cost us a lot of money in reshipments. Reached out to support a couple of times. Not only they're slow, but they cannot provide any solution. Looking for another solution now because it's 2022, and we cannot use an app with such limitations. Not to mention, we will have orders not syncing every now and then, and the tracking number will not be sent to Shopify despite being fulfilled (the orders show stuck with a spinning sand watch inside the app). Go figure.

Canvas by Numbers
Spain
May 23, 2022

The app itself is okay, but the team is very bad!!
We have been over 6 hours in the live chat, as the plan was not working suddenly, without getting any answers. Hundreds of packages are waiting for fullfilment because of their service -.-

WunderRein
Austria
Time spent using app: Almost 2 years
February 8, 2022

If I could rate this app lower I would. Seriously, think very carefully before you use or even install this app. The sales team aggressively called numerous times during our peak working hours once we downloaded it to have a look at, pressuring us to use the app. Eventually we decided to start using it and there were several problems getting the app integrated with our shipping provider. This took lots of back and forth with them and our shipping provider until they told us everything was "working normally now". The "free trial" we were promised mysteriously disappeared and we were forced to buy extra credits as we had already started using the app. We shipped close to 100 orders using it before our shipping provider contacted us to say our UK orders had not been uploaded correctly with customs data. This meant that a huge amount of orders had been stuck in a warehouse and needed to be returned to us. It was then revealed that this integration was not possible. How someone didn't make us aware of this is the worst part. It just seems like they didn't care and are after the money. F the customer seems to be the attitude. Shippypro bizarrely sent several emails to our customers saying the orders had been delivered, cancelled and then returned to sender. This has resulted in a huge amount of lost revenue, reputational damage, and the cost to reprint new labels using our old method. It has taken 2 full days to deal with the fallout of this and we are not out of the woods yet. Support have gone completely silent. They haven't answered any emails and not issued even an apology never mind a refund for the orders that never got delivered. I honestly can't believe how bad this experience has been. It would be nearly funny if it wasn't such a serious crisis that was dumped on our small business. The app itself is not intuitive, it's clunky and poorly designed. I would steer very clear of this awful company. Their other poor reviews say it all as well I should have know to avoid. Use at your own risk.

Nufields
Ireland
Time spent using app: 7 months

About this app

Launched

June 07, 2017 · Changelog

Languages

English, Italian, Spanish, French, and German

Integrates with

UPS, Fedex, Royal Mail, DPD, DHL Express, Parcelforce

Built by ITALIAN VALLEY SRL

About ITALIAN VALLEY SRL

1 app

2.8 average rating

5 years building apps for the Shopify App Store

Support

Send a message

hello@shippypro.com

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