Overall rating Based on 21 reviews
Ultimate Modelling Products
We've been waiting 3 months for support to get this app up and running! We've made three phone/conference appointments with support, but even though we've received confirmation of the appointment every time, no one has ever bothered to call us and when we contact them to say yet again, no one bothered to call, then they say there was never an appointment in the first place - EVERY TIME...!!!
Absolutely useless customer support as we can't even get the software up and running even with all our shipping codes entered.
Go for a better option, at least one that keeps their promises.....
Esta aplicación nos facilita enormemente el trabajo de impresión de las etiquetas de los pedidos y el posterior seguimiento de los envíos. Además dispone de equipo de soporte muy rápido para la resolución de las dudas.
Motion RC Europe
We use ShippyPro for shipping label creation in our Central Europe warehouse. There are not many options for shipping software that supports EU based businesses, so we were very happy when we found ShippyPro. ShippyPro is similar to apps like ShipStation, the difference being primarily a few less features and a more basic UI/UX. ShippyPro feels like a newer and smaller company, but their technical team is very fast to respond and always willing to help troubleshoot shipping or technical issues. Their tech support is based in Italy and speaks multiple languages (including English) so it is nice to have a team in the same time zone that speaks our languages. Their software works with all the major carriers and several of the more local, and smaller carriers; one of the main reasons we selected ShippyPro. Overall a solid piece of software that has all the primary shipping features a SMB will need.
Motion RC Europe
The Revive Club
Safe to say no other app has added this much value to our business. This has transformed our workflow, cutting the average order processing time (excluding packaging) from 3 minutes per order, to around 20 seconds. The UX design could do with a bit of refinement which would make it even more efficient. Just to balance out the review I'd say the support is rapid, but in the three times I've made polite suggestions for how things could work even better, they seemed to take it personally and suggest it was more my issue. FYI Shippy - love your app, but some of your customers may have been UX designers in a previous life...;-) All customer feedback is valuable so don't take it like a personal insult.
Munch & Crunch
We are based in Dubai & with Extreme Delight I am writing this review, with the quickest support and prompt action by the ShippyPro my 2 months unsolved issue came to a solution with in 1 min conversation with ShippyPro. We have tried several apps to generate shipping labels out there in shopify app store none of them worked. But to be honest ShippyPro UI and Customer support is excellent. Any one from UAE out there kindly don't waste your time with other apps just use this app you will never be disappointed.
I am very happy to have installed this app in my store: shipping management has become incredibly easy, safe and economical. Not only that: my customers receive timely information about their orders and can ask for assistance. Spectacular!
The team is proactive and solves problems.
The value of the service is really high.
Stroncton - Design & Clothing Company
Awesome Service, Awesome integration. Very happy with the customer support :) Looking forward to work with ShippyPro :)
Really impressive app, very thorough and great live support. Makes shipping a lot easier, would recommend.
Great app, great customer service. I never received such a service before.
The app saves an incredible amount of time!Love it