ShippyPro ‑ Shipping made easy , 57 reviews

Overall rating
2.9
Counts per rating level
  • 60% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 18% of ratings are 1 stars
September 10, 2020

This app once setted properly is absolutely a must have of every decent e-commerce. I' been using it since a while and easily is a time saver....

ghettoblasterwear
Italy
Time spent using app: Almost 2 years
August 17, 2020

Lots of bugs in the app, "support" totally unwilling to help anyone that doesn't pay for an annual plan. Check out Shipster or Sendcloud for a much better solution with proper support.

Tayroc
United Kingdom
Time spent using app: 10 months
Edited July 22, 2020

This app was exactly what i was looking for but i was disappointed to find although it advertised the couriers i needed (parcelforce & DPD Local) it didn't suport them very well. After many issues the team at shippypro have added or updated everything i need to use the app succesfully- it's saves a ton of time processing orders, updates them all with the tracking info- a job that used to take hours per week can be done in a few minutes. It's a life saver! The team are fantastic, despite all the problems i raised they worked through each one for me, always replied promptly and kept me updated throughout. Would definitely recommend.

Naturalistic Products
United Kingdom
Time spent using app: 3 months
June 18, 2020

L'APP è buona e funziona bene, ha qualche bug che ho segnalato ma l'implementazione sembra lenta. In ogni caso fa risparmiare tempo e se si hanno più canali di vendita è molto comodo perchè crea gli ordini e aggiorna i tracking. Unico neo il prezzo, troppo costoso per un numero cosi esiguo di spedizioni, inoltre ci vorrebbe una soglia intermedia tra le 30 e le 250 spedizione mese - io farei a 14,99€/mese il limite delle 120 spedizioni cosi da sfruttare al massimo il potenziale senza essere penalizzati eccessivamente

ShopIsNow.com
Italy
Time spent using app: 2 months
Edited June 29, 2020

We now have support with response times under 3 days. BUT unfortunately we only get answers from the sales team and also unfortunately no technically experienced answers. Sorry to say it that hard, but we have big trouble and the veins are lying white.

The problem is, that we have not only one track and trace number per order, but several. For example, if the customer orders a bike and a bag and a helmet, these are several articles and therefore more than one track and trace number.

According to ShippyPro you should now manually split such orders, even though the data is transferred correctly. In fact ShippyPro informs the shipping company correctly and several track and trace numbers are generated. However, ShippyPro sends only ONE track and trace number to the customer by e-mail. Such customers are of course irritated and cause a lot of administration work.

It is a bug if the e-mail to the customer does not mention all the track and trace numbers that were actually processed. This information has been available to ShippyPro for weeks without getting any exact information about it. With us this causes huge problems and therefore here the evaluation. Everyone who thinks about using ShippyPro is affected by this.

QUADRO Deutschland
Germany
Time spent using app: 3 months
June 15, 2020

This app saved a lot of time in handling the orders efficiently.
Our shipping's processes have been improved significantly.
Strongly recommended.

Silverskin.it
Italy
Time spent using app: 27 days
May 15, 2020

J'ai telechargé cette ap car c'est la seule qui gère Delivengo mais malheureusement cela ne fonctionne pas, impossible de créér une etiquette

Santa Muerte Paris
France
Time spent using app: About 23 hours
April 23, 2020

This app has taken a load off our company. It is intuitive and easy to install and setup. The price is relatively fair compared to the time it saves us.

Highly recommended.

Kalklitir
Belgium
Time spent using app: 10 months
April 22, 2020

So far all is good. They have integrations with all our channels and made integrations with all our carriers, so nothing to complain.

Crazy Horse Craft
Lithuania
Time spent using app: 9 months
March 30, 2020

The biggest problem is that this app will not add weight to all products like in their PRESTASHOP app. That's a huge downside because there's no such thing as "automation" if I need to fill 1000 orders by hand and check all of their weight.

VILRITA
Lithuania
Time spent using app: 7 days
ITALIAN VALLEY SRL replied March 30, 2020

Hi,

The features for each marketplace are listed at the following page

https://www.shippypro.com/sales-channels-shipping-integration.html

As you can see parcel import is not available for Shopify

However you can obtain the same result by uploading an excel file with all the dimensions and weight for each SKU