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The service is exactly what we were looking for and the support team is always ready to help and fix any issue,
thank you ShippyPro!
Awesome Service, Awesome integration. Very happy with the customer support :) Looking forward to work with ShippyPro :)
I'd previously written a review and put 4 stars, highlighting some small deficiency of this app.
The next day I was contacted by the developers, who within a few have added new features depending on the needs of my store.
What more could you ask for?
In itself, the service is already excellent. We use ShippyPro every day for fast printing of waybills with multiple couriers, it greatly reduces working time and facilitates the management of shipments. Moreover, with such assistance and attention to the customer it deserves more than 5 stars.
Compliments!
I'm very happy to use this app helping me to delivery very fast! A real complete program! Customer service... TOP!
SONO SUPER SODDISFATTO :D. Ho installato questa applicazione che mi ha semplificato in pochi click tutti i passaggi per effettuare la spedizione. Sono disponibili tutti i marketplaces e si possono registrare più corrieri. La cosa fantastica è che in automatico l'app ti calcola il prezzo inferiore della tua spedizione.
Si possono personalizzare molti campi con il proprio logo ed anche le diciture all'interno delle email che ricevono i clienti.
L'ASSISTENZA CLIENTI è TOP !!! rispondono anche in italiano e sono iper disponibili e rispondono immediatamente. Mi hanno aiutato in tutti i passaggi in fase di "start-up".
Spero che tra qualche giorno implementeranno qualche altro template per personalizzare le fatture (per chi come me è attento al design)
CONSIGLIATISSIMO !!! Bravi ragazzi. Continuate così!
Very very good app...perfectly integrated with Shopify, so fast so good, The only thing they need to get better is their support, that basically seems not exist, i tried to contact them so many times to implement other courieers but nobody replied and in the end i realized that they get paied for this service, thing that i really dont understand, since now im using those curieer outside their app
I cancelled the app after my DHL stopped integrating and their support was so terrible. They make it impossible to cancel the account and they continued to charge my card and then refused to refund me. AVOID.
Hi,
As a first thing, we'd like to apologize for the experience you had with the Platform.
We would like to remind you that we provided personalized assistance and that together we found a solution to meet your needs.
Since the issue was resolved, we would also kindly ask you to delete this review.
Thank you,
ShippyPro Support Team
App utilissima per velocizzare tempi di evasione degli ordini e permette di avere tutto a portata di mano (borderò, pagamenti contrassegni, eventuali problemi con le spedizioni ecc..).
Lo consiglio
Ciao team di Valsport Running, grazie per il vostro feedback! Siamo contenti di sapere che ShippyPro ha velocizzato il vostro processo di evasione ordini. Grazie ancora!
The best app ever in order to manage shipping and build a strong after sale relationship with customers. Highly recommended !
There are many good features about the app in terms of automating my shipping label printing, however, their customer service is not very responsive. Also, they time stamp all their emails with the EU date format which has been very confusing for my American customers. They definitely need to fix this issue.