Overall rating
Counts per rating level
  • 65% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 16% of ratings are 1 stars
January 15, 2018

Never had such a Customer support experience like with this guys. They help you where they can and if something doesn't fit they make it fit.
Fair Price, Newest Technologies, and so many integrations, bigger Services doesn't have.

THANKS really proud to have this Partner

Janebox Shop
4 months using the app
October 3, 2019

We use UPS and after having no handover from their tech team I'm really impressed with ShippyPro. I'll be hesitant to use it for other couriers going by the reviews from other users on here but for UPS it's great.

Aquela Global Online Shop | Aquela 8.0 - The Best Hydrogen Water
United Kingdom
About 1 month using the app
October 11, 2018

Time saver.
The team is proactive and solves problems.
The value of the service is really high.

2 months using the app
June 12, 2019

Esta aplicación nos facilita enormemente el trabajo de impresión de las etiquetas de los pedidos y el posterior seguimiento de los envíos. Además dispone de equipo de soporte muy rápido para la resolución de las dudas.

About 1 month using the app
December 13, 2017

Great one-step solution for creating easy& fast shipping labels! Awesome support whenever in doubt or need! Had an issue on a weekend but the customer service has been spot on!

If you use different market places, have more than 1 store & creating lots of shipping labels is becoming an issue then give a chance to ShippyPro!
Lots of other web integrations are available like email invoice sending & a track & trace platform with the status of your orders right at hand.

No worries if you encounter any issues, the customer service is ready to help
in a few seconds. I do hope our feedback will help your decision-making process.

23 days using the app
July 9, 2018

Very good app and very friendly customer service, they can help you resolve any issue quickly and very proffessional

Happy Playgrounds Uk
United Kingdom
17 days using the app
June 8, 2017

To whom who might consider a one-stop solution for creating shipping labels:

We've started using ShippyPro around 2 months ago. We've been struggling to find a one-stop solution for creating shipping labels from multiple carriers. We've tried numerous apps, but all of them lacked either one carrier that we're using extensively or didn't support creating labels outside of EU. A majority of one-stop shipping label software companies are located in US, that was also a minus because we couldn't contact them with our issues and it took a very long time to get a reply from other solutions.

ShippyPro is very flexible when it comes to fixes and personalizing their service for your company's needs. Till now the best feature they have is the bulk label creation. It doesn't matter if you have 1 order or 150 orders, you are able to create labels for all of them at the same time without any worries that there will be errors along the way. If there are any errors their customer service is spot on. I've been in daily contact with Simon and Marco, they have helped me out multiple times with different requests from our side. It is great to see that somebody has created a functional and well maintained one-stop label generator.

Their solution also offers different various services from receiving feedback, tracking orders, sending invoices, notifying the customer and more. It is important to understand that you don't have to use all of these functions that's what makes ShippyPro great. You are able to choose what works for you and your company and incorporate that into your daily routine.

As the company is still constantly improving their platform it is crucial to understand that every new customer can chip in and help to develop the application.

ShippyPro is the only one on the market who is offering such an extensive list of carriers and web integrations.

Hope this will help your decision-making process.

Sincerely, Taniel

Mismo 2
21 days using the app
July 18, 2017

IMPOSSIBILE NON AVERLA . ho istallato da qualche settimana questa appllicazone , sono IPER -SODDISFATTO . Aldilà del fatto che si gratis , per me hanno colto a pieno le problematiche trattate spedizioni corrieri . una piattaforma che ti permette di fare tutto in pochi click . assistenza anche in ITALIANO e persoanle gentilissimo che RISPONDE SUBITO . che dire , BRAVI RAGAZZI . Continuate così ;)

Mondo Porter
11 days using the app
March 16, 2023

I cancelled the app after my DHL stopped integrating and their support was so terrible. They make it impossible to cancel the account and they continued to charge my card and then refused to refund me. AVOID.

The Wild Horse Club
United Kingdom
Over 1 year using the app
ITALIAN VALLEY SRL replied March 29, 2023


As a first thing, we'd like to apologize for the experience you had with the Platform.

We would like to remind you that we provided personalized assistance and that together we found a solution to meet your needs.

Since the issue was resolved, we would also kindly ask you to delete this review.

Thank you,
ShippyPro Support Team

May 23, 2022

The app itself is okay, but the team is very bad!!
We have been over 6 hours in the live chat, as the plan was not working suddenly, without getting any answers. Hundreds of packages are waiting for fullfilment because of their service -.-

Almost 2 years using the app