Reviews (31)

Overall rating
4.3
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
October 18, 2024

APP DOESN'T WORK! YOU'LL BE SCAMMED DON'T DOWNLOAD! SUPPORT IS INEXISTENT, NOBODY ANSWER EMAILS, A COMPLETE FRAUD! VERY DISSAPPOINTED

CoastBcn
Spain
About 1 month using the app
Edited August 4, 2020

Amazing app. Super simple to install, launch tests and view performance. Well designed tech allows for a seamless user experience across test variants. Awesome support team that replies quickly to any questions you may have. Ten stars!

Kopari Beauty
United States
Almost 4 years using the app
August 5, 2024

ShipScout is fantastic! The team associated with this app (Jeff) specifically went above and beyond to ensure everything was set up correctly and provided ideas for future tests. It felt like I had my own internal CRO team.

Tumlove
United States
About 1 month using the app
May 10, 2021

We have a headless store and ShipScout customer service was very responsive with helping us identify issues and understand the data. We ended up increasing shipping revenue.

Skylight Frame
United States
About 2 years using the app
November 15, 2022

Pretty accurate app. Straight to the point and has everything you will need while doing a/b testing. Recommend 100%

FreyaTreasures
Germany
Almost 2 years using the app
August 3, 2020

Without even mentioning the stellar customer service, this is a one-of-a-kind app that you absolutely need. We found out that a $2 difference boosted conversion rates by 0.5%. We're looking at testing free shipping thresholds and simply offering free shipping in our next round. Shipscount has a javascript API that will update your website messaging depending on who is in your split test. Get this!

Popov Leather
Canada
Almost 2 years using the app
July 8, 2024

ShipScout stands out with their excellent customer service. Not only are they quick to respond, but more than willing to provide assistance, make adjustments, and lend a guiding hand. Our experience with this app and team was top notch and we highly recommend them!

Jessicurl
United States
4 months using the app
March 15, 2022

ShipScout is single-handedly the most important and yet underrated in the App store. We used ShipScout to find, through A/B tests, the shipping rate and free shipping threshold that maximize our profit/visitor. I was surprised by how much changing a shipping rate or a free shipping threshold affected our conversion rate, average order value, and ultimately profits. Determining the profit optimizing shipping rate and free shipping threshold has much more potential and impact than people realize. When we got Shopify Plus, ShipScout helped us write a Ruby script to test 3rd party carrier rates ON A SUNDAY.

Damernas Magasin
Denmark
Over 1 year using the app
January 16, 2024

Easy to use and quick to set up - I was able to find the right free shipping threshold for us with very little effort. Highly recommend!

Dissent Pins
United States
Over 1 year using the app
February 6, 2024

Easy to use! We were able to utilize our developer to do a custom set-up with the functionality Ship Scout offered to run a threshold A/B test. Easily allowed us to identify which threshold works best for our customers! Fast replies when we had a question as well! Would recommend.

Kindred Bravely
United States
10 months using the app