Reviews (31)

Overall rating
4.3
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
October 18, 2024

APP DOESN'T WORK! YOU'LL BE SCAMMED DON'T DOWNLOAD! SUPPORT IS INEXISTENT, NOBODY ANSWER EMAILS, A COMPLETE FRAUD! VERY DISSAPPOINTED

CoastBcn
Spain
About 1 month using the app
March 29, 2024

The shipscout team has been incredibly helpful and professional in getting us set up with some A/B tests. We had a few blockers that required some customized support & the shipscout team was super generous with their time in making sure our requirements were met. We have been pleasantly surprised by the analytics & have been able to use the results to drive meaningful changes to our business & bottom line.

Del Toro Shoes
United States
5 months using the app
July 8, 2024

ShipScout stands out with their excellent customer service. Not only are they quick to respond, but more than willing to provide assistance, make adjustments, and lend a guiding hand. Our experience with this app and team was top notch and we highly recommend them!

Jessicurl
United States
4 months using the app
August 5, 2024

ShipScout is fantastic! The team associated with this app (Jeff) specifically went above and beyond to ensure everything was set up correctly and provided ideas for future tests. It felt like I had my own internal CRO team.

Tumlove
United States
About 1 month using the app
April 1, 2024

Really straight forward way to A/B test shipping rates in checkout and is extendable enough to include promotions outside of checkout with a little dev work. Best value for the cost!

Dolls Kill
United States
4 months using the app
May 8, 2024

Great tool and outstanding customer service that went above and beyond. The Founder helped us understand the analytics and also provided future test recommendations.

Swoveralls
United States
About 1 month using the app
Edited August 4, 2020

Amazing app. Super simple to install, launch tests and view performance. Well designed tech allows for a seamless user experience across test variants. Awesome support team that replies quickly to any questions you may have. Ten stars!

Kopari Beauty
United States
Almost 4 years using the app
May 10, 2021

We have a headless store and ShipScout customer service was very responsive with helping us identify issues and understand the data. We ended up increasing shipping revenue.

Skylight Frame
United States
About 2 years using the app
November 15, 2022

Pretty accurate app. Straight to the point and has everything you will need while doing a/b testing. Recommend 100%

FreyaTreasures
Germany
Almost 2 years using the app
August 3, 2020

Without even mentioning the stellar customer service, this is a one-of-a-kind app that you absolutely need. We found out that a $2 difference boosted conversion rates by 0.5%. We're looking at testing free shipping thresholds and simply offering free shipping in our next round. Shipscount has a javascript API that will update your website messaging depending on who is in your split test. Get this!

Popov Leather
Canada
Almost 2 years using the app