Reviews (31)

Overall rating
4.3
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
October 18, 2024

APP DOESN'T WORK! YOU'LL BE SCAMMED DON'T DOWNLOAD! SUPPORT IS INEXISTENT, NOBODY ANSWER EMAILS, A COMPLETE FRAUD! VERY DISSAPPOINTED

CoastBcn
Spain
About 1 month using the app
August 5, 2024

ShipScout is fantastic! The team associated with this app (Jeff) specifically went above and beyond to ensure everything was set up correctly and provided ideas for future tests. It felt like I had my own internal CRO team.

Tumlove
United States
About 1 month using the app
July 8, 2024

ShipScout stands out with their excellent customer service. Not only are they quick to respond, but more than willing to provide assistance, make adjustments, and lend a guiding hand. Our experience with this app and team was top notch and we highly recommend them!

Jessicurl
United States
4 months using the app
March 29, 2024

The shipscout team has been incredibly helpful and professional in getting us set up with some A/B tests. We had a few blockers that required some customized support & the shipscout team was super generous with their time in making sure our requirements were met. We have been pleasantly surprised by the analytics & have been able to use the results to drive meaningful changes to our business & bottom line.

Del Toro Shoes
United States
5 months using the app
February 6, 2024

Easy to use! We were able to utilize our developer to do a custom set-up with the functionality Ship Scout offered to run a threshold A/B test. Easily allowed us to identify which threshold works best for our customers! Fast replies when we had a question as well! Would recommend.

Kindred Bravely
United States
10 months using the app
February 6, 2024

ShipScout is a great platform with robust analytics and delivers on pretty much everything it promises. If you're looking to test the effects of different shipping price / threshold configurations, this is THE tool. Most notably, Support has been amazing and responsive, addressing all our questions and helping our company launch and monitor our tests smoothly and accurately. Cannot recommend this enough!

Jazwares
United States
7 months using the app
January 16, 2024

Easy to use and quick to set up - I was able to find the right free shipping threshold for us with very little effort. Highly recommend!

Dissent Pins
United States
Over 1 year using the app
February 22, 2024

Amazing app! With this app we are easily able to test out different free shipping thresholds and the app has so much data to look at so we can see which one our customers respond best to. Also, the support is amazing - Jeff helped us set up the test and answered any questions we had so quickly and thoroughly! I'm so glad we were able to find this app.

The Red Wagon
United States
About 1 month using the app
April 1, 2024

Really straight forward way to A/B test shipping rates in checkout and is extendable enough to include promotions outside of checkout with a little dev work. Best value for the cost!

Dolls Kill
United States
4 months using the app
May 8, 2024

Great tool and outstanding customer service that went above and beyond. The Founder helped us understand the analytics and also provided future test recommendations.

Swoveralls
United States
About 1 month using the app