Reviews (28)

Overall rating
4.5
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 15, 2022

Pretty accurate app. Straight to the point and has everything you will need while doing a/b testing. Recommend 100%

FreyaTreasures
Germany
Almost 2 years using the app
August 3, 2020

Without even mentioning the stellar customer service, this is a one-of-a-kind app that you absolutely need. We found out that a $2 difference boosted conversion rates by 0.5%. We're looking at testing free shipping thresholds and simply offering free shipping in our next round. Shipscount has a javascript API that will update your website messaging depending on who is in your split test. Get this!

Popov Leather
Canada
Almost 2 years using the app
March 15, 2022

ShipScout is single-handedly the most important and yet underrated in the App store. We used ShipScout to find, through A/B tests, the shipping rate and free shipping threshold that maximize our profit/visitor. I was surprised by how much changing a shipping rate or a free shipping threshold affected our conversion rate, average order value, and ultimately profits. Determining the profit optimizing shipping rate and free shipping threshold has much more potential and impact than people realize. When we got Shopify Plus, ShipScout helped us write a Ruby script to test 3rd party carrier rates ON A SUNDAY.

Damernas Magasin
Denmark
Over 1 year using the app
March 3, 2021

Traditionally setting up shipping threshold tests has been a huge pain. The Shipscout team and the product are incredible. The app itself is simple to use, and the team at Shipscout is rich in expertise. They've been helpful in every step of launching the most effective test to boost our AOV and improve our total profit per visitor. This app is a no-brainer, and it pays for itself. We've already set up two tests with them and we're very happy with the results.

H.V.M.N.
United States
10 months using the app
May 12, 2023

Very helpful support staff. Easy to set up and you can create variants that update all your FAQ pages so that shipping message is the same. The only thing is, there is no true way to segment out traffic from new vs. returning users, so everything is randomized traffic.

Pepper
United States
6 months using the app
May 13, 2022

I definitely recommend ShipScout for shipping AB test. We found out a huge increase of conversion rate just AB testing free shipping threshold.. amazing! Set up is super easy, and if you have problems Ben and the support team is always ready to assist you. We are really satisfied with this app!

Koalababycare
Italy
5 months using the app
Edited June 9, 2021

I would definitely recommend ShipScout to any store owner looking to optimize their shipping rate for conversion and profitability. Ben and the support team is simply amazing and worked with us to help define our specific test requirements based on the unique shipping settings of our store. This is a no-brainer app for the store manager looking to make data-driven decisions on shipping rates.

Salt & Straw
United States
3 months using the app
April 5, 2021

ShipScout helped us run tests that we've been putting off for so long. In just 2 weeks we've already made major decisions based on the results and are seeing increased profit per visitor. Easy to set up and install - our site is a bit funky and support was really helpful with a couple of snags in the process.

Natural Dog Company
United States
3 months using the app
November 2, 2020

Really easy to set up and support was awesome. You will get all the data you need to make the best shipping rate decision. Highly recommended.

Elite Supps
Australia
3 months using the app
September 13, 2022

The app designers are super responsive and helpful!!
Highly recommend downloading this to increase your conversion rate and generate additional revenue. I wanted to compare a free ship threshold vs a flat rate threshold, and though the app designers were already in process of making an easy option, they also provided a temporary (and slightly more complicated) solution in case I wanted to implement right away. I opted to wait, and because my particular store had some complicated shipping profiles they worked diligently with me to address and solve the issue. I think I had an unusually difficult scenario, where most online stores wouldn't face this issue, but the point here is that the team at ShipScout is dedicated to finding a solution for you to improve your revenue. The app worked very well, the team was awesome, and if you aren't a/b testing your shipping options you're missing out on easy revenue increase. Download this app yesterday!

Food For The Sole
United States
3 months using the app