ShipStation

ShipStation

Pricing
From $9.99/month. Free trial available.
Highlights
Popular with businesses in United States
Rating
4.1 (814)
Developer
ShipStation

Take control of the shipping and delivery experience with ShipStation

Shipping doesn’t have to be time-consuming or costly. With ShipStation, you can ship more orders in less time—with fewer clicks and greater savings. Our multi-channel platform syncs orders from all your ecommerce stores, tools, and selling channels. Our multi-carrier discounts let you print domestic and international shipping labels for less. Our workflow automation speeds up fulfillment. Whether you’re running an enterprise business or just starting out, we can solve your shipping.

Shipping doesn’t have to be time-consuming or costly. With ShipStation, you can ship more orders in less time—with fewer clicks and greater savings. Our multi-channel platform syncs orders from all your ecommerce stores, tools, and selling channels. Our multi-carrier discounts let you print domestic and international shipping labels for less. Our workflow automation speeds up fulfillment. Whether you’re running an enterprise business or just starting out, we can solve your shipping. more
  • Ship with UPS, USPS, Canada Post, Royal Mail, Australia Post, DHL Express + more
  • Sync orders from Amazon, eBay, Etsy, Walmart, NetSuite, and anywhere you sell
  • Shipping automation, bulk printing, and warehouse tools streamline fulfillment
  • Checkout shipping rates, returns options, insurance and electronic customs forms
  • NEW: inventory sync for orders and filter by Deliver-by-Date for Shop Promise
Highlights
Popular with businesses in United States

Languages

German, English, French, and Spanish

Works with

  • USPS
  • UPS
  • FedEx
  • eBay
  • Walmart
  • Amazon

Pricing

External charges may be billed by ShipStation separately from your Shopify invoice. Learn more

Starter Plan

$9.99 / month

Different pricing for Europe, UK, Australia, and New Zealand

  • 50 Shipments
  • All Selling Channels (unlimited stores)
  • 1 User
  • Branded Labels & Packing Slips
  • Email & Community Forum Support

30-day free trial

Bronze Plan

$29.99 / month

Different pricing for Europe, UK, Australia, and New Zealand

  • 500 Shipments
  • All Selling Channels (unlimited stores)
  • 1 User
  • Branded Labels & Packing Slips
  • Live Chat, Email & Community Forum Support

30-day free trial

Gold Plan

$99.99 / month

Different pricing for Europe, UK, Australia, and New Zealand

  • 2,000 Shipments
  • All Selling Channels
  • 3 Users
  • Customized Packing Slips & Branded Labels
  • Live Chat, Email & Community Forum Support

30-day free trial

Enterprise Plan

$229.99 / month

Over 7,500 Shipments? Learn about our services for high volume shippers and request a custom quote.

  • 7,500 Shipments
  • All Selling Channels
  • 10 Users
  • Customized Packing Slips
  • Live Chat, Phone Support, Email & Community Forum Support

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (814)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping efficiency, especially for high-volume businesses. They value its automation features, seamless integration with multiple platforms like Shopify and Amazon, and tools for selecting cost-effective shipping rates. The app is praised for its reliability, responsive customer support, and user-friendly interface, making it scalable and effective in supporting business growth through streamlined shipping processes.

December 29, 2024

Absolutely, unequivocally a 0 star experience. We are a former customer who used Shipstation for years through 2022, and attempted to reinitiate service 11/2024 with no success and ABSOLUTELY no assistance from Shipstation Support.

I would be extremely confident in stating that there is no service. "Chat" (unless you have their highest tiered service) is an unhelpful AI that simply reroutes you to their support pages; thereafter, when one of their "support" members initiates the chat, it is often in the middle of the night when we are asleep in the US. If you do not respond right away, they close out your ticket. For the 3 representatives from which I attempted to get any kind of help reinitiating my account and Shopify store, they ALL rerouted me to their support pages, even when I gave them screenshots of the error (broken token from my store) and informed each new representative of all futile past attempts at assistance.

We are a former customer of Shipstation, and they used to have superior service. It is unfortunate to say that no longer exists, and I cannot recommend anyone to their service. I canceled my unused - yet twice billed - account today. I have attempted to get my account working since late November 2024 to no avail. This is truly a shame and I'd say stay far, far, far away.

the beehive
United States
Over 8 years using the app
December 19, 2024

I’ve been using ShipStation for the past six months and have really enjoyed it—until I ran into a major issue two days ago that was preventing me from purchasing labels. It seemed like a unique problem, and I wasn’t sure they’d be able to find a solution. I was just about to make the decision to permanently switch away from ShipStation. However, Gabriela R., my implementation manager from six months ago, dedicated two full days to resolving the issue and found a solution. I’m incredibly grateful for the level of dedication and support they provide through employees like her.

The Cafe Passport
Canada
8 months using the app
January 27, 2025

STAY AWAY. Not only is the app $30 a month, but it never works now.

I cannot tell you how many times over the past few months I have been at the post office to drop of shipments and I either was not able to open the app to access my scan sheet, or I was locked out of my account for 0 reason.

To make matters worse, their customer support is very bad. So not only did my packages get misshipped because I couldn't login, but I also couldn't print labels to fulfil our orders.

If this happened 1x then sure I would be ok with it, but this has happened probably 6 or 7x times in a couple months and I am paying for this app as much as other apps with tremendous customer support that make running a business easier instead of a headache.

White Knuckle Studios
United States
10 months using the app
ShipStation replied January 28, 2025

Hey there, thank you for sharing your feedback! We've located your most recent ticket, and a team member will be reaching out shortly to assist you. We're sorry to hear about the login issues you've been experiencing and we appreciate your patience. We look forward to resolving this for you!

Support

App support provided by ShipStation.

Or visit their support portal

Developer

ShipStation

3800 N LAMAR BLVD, STE #220, Austin, TX, 78756, US

Launched

November 14, 2011

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