Reviews (814)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping efficiency, especially for high-volume businesses. They value its automation features, seamless integration with multiple platforms like Shopify and Amazon, and tools for selecting cost-effective shipping rates. The app is praised for its reliability, responsive customer support, and user-friendly interface, making it scalable and effective in supporting business growth through streamlined shipping processes.

December 19, 2024

I’ve been using ShipStation for the past six months and have really enjoyed it—until I ran into a major issue two days ago that was preventing me from purchasing labels. It seemed like a unique problem, and I wasn’t sure they’d be able to find a solution. I was just about to make the decision to permanently switch away from ShipStation. However, Gabriela R., my implementation manager from six months ago, dedicated two full days to resolving the issue and found a solution. I’m incredibly grateful for the level of dedication and support they provide through employees like her.

The Cafe Passport
Canada
8 months using the app
February 5, 2025

Pricing is so fair and have run into very few issues!

Marco Pelusi Studio
United States
Almost 3 years using the app
February 6, 2025

Superbe application qui permet de fusionner les informations de la boutique shopify à la plateforme shipstation (nom et adresse d'expédition sans avoir a tout entrer l'information manuellement, si le poids de l'article est entré dans la boutique l'info va suivre) le type de colis et le transporteur peuvent être sélectionnés par défaut, reste plus qu'a imprimer l'étiquette d'expédition dont on peut voir le tarif et le numéro de suivi de colis s'inscrit automatiquement dans la commande et la commande passe au statut traitée. vraiment userfriendly

That'so Italy
Canada
Over 4 years using the app
October 10, 2024

This is the 3rd shipping platform I've used with Shopify. ShipStation is by far the best. All of the big shipping platforms contract for very similar rates, so for me its not about saving money. ShipStations support is where they shine. I've never had an outage for more than an hour or so and have never had to wait more than 10-15 minutes to talk to support, even on weekends or off hours.

Vermont Brownie Company
United States
About 4 years using the app
November 5, 2024

ShipStation helps us manage multiple sales channels on one shipping platform. The integrations are smooth, and when we needed help, the account setup assistance was amazing! We have been able to streamline so many SOPs and our quick shipping department is now scary fast and accurate. A+

Shoyeido USA Wholesale
United States
About 2 months using the app
ShipStation replied November 7, 2024

Thank you so much for sharing your experience with ShipStation! We're thrilled to hear that our platform has helped you manage multiple sales channels and streamline your processes. It’s always our goal to make shipping as efficient and seamless as possible, and we’re glad that the setup assistance provided you with a smooth start. “Scary fast and accurate” is exactly what we strive for! Thank you for trusting us with your shipping needs – we’re here whenever you need us. A+ customers like you make it all worth it!

February 19, 2025

Shipstation and Shopify integrate seamlessly, saves tons of time and eliminates errors.

Competition Motorsport
United States
Over 2 years using the app
October 1, 2024

Absolutely love ShipStation! It has streamlined my shipping process and saved me so much time. The user-friendly interface makes it easy to manage orders, and the integration with various platforms is seamless. Customer support is also top-notch—always quick to help. Highly recommend it for anyone looking to simplify their shipping! ⭐⭐⭐⭐⭐

KP Pigments
United States
Over 4 years using the app
October 23, 2024

Great app for shipping and keeping track of orders and shipments, especially if you own stores in different platforms

Old Resaca Mercantile
United States
10 months using the app
October 12, 2024

As a small business startup, navigating shipping platforms can be overwhelming, but Joey from ShipStation made it a breeze! He took the time to explain everything in detail and even sent me helpful videos. His exceptional support went above and beyond my expectations. Joey truly restored my faith that there are still good people out there providing amazing customer service. I highly recommend Joey and the ShipStation app for anyone looking for a reliable and user-friendly solution!

Bespoke Hearts
Australia
About 2 months using the app
October 1, 2024

Integrating ShipStation with our Shopify store has been a game-changer! The setup was incredibly easy, and it has simplified our day-to-day shipping process significantly. We now save time on managing orders, and the automation features have streamlined our workflow. Highly recommend it for any eCommerce business looking to make shipping effortless!

Phillips Brush
United States
2 months using the app