Reviews (814)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing shipping efficiency, especially for high-volume businesses. They value its automation features, seamless integration with multiple platforms like Shopify and Amazon, and tools for selecting cost-effective shipping rates. The app is praised for its reliability, responsive customer support, and user-friendly interface, making it scalable and effective in supporting business growth through streamlined shipping processes.
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I like Shipstation but I have small problems about once a month and it gets frustrating.
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There are a few connectivity issues that should be fixed but other than that we are super happy we switched from Shippo to Ship Station. Love the added functionality and most of the scale integration. Has improved our shipping efficiency tremendously!
All options are not provided each time. Shipstation at times does not provide all the information needed like previous order information or ship by information to be printed on invoices
There have been near-flawless interactions. It has cut down on shipping costs and errors. The only issue I have is with claims. They always need to be approved, which is complex and rare.
ShipStation is our go-to app for shipping. Makes things so much easier. With 25+ orders a day it only takes me roughly 30 seconds to fill and ship a order. Could use a lot of tweaks and feature upgrades but I'm sure they are working hard to get us more features. A highly recommended eCommerce app.
A very useful app that has already saved us a ton of time while we are shipping. The only reason it is not getting a perfect review is that it is so huge that a bit of training is needed to take full advantage of its features. Excellent customer service is provided, with your own rep; call and email response times have always been within 24 hours.
We've been using ShipStation for a month now and it has changed the way we do order fulfillment. We can batch up shipping labels to send to our warehouse and send tracking numbers to our customers, all in just a few clicks. It's fantastic.
So far so good! We've been using ShipStation for about a month, and the warehouse loves it!
I am extremely dyslexic, and visually speaking --the dash looks very overwhelming. That said, everything makes sense, so I was quickly able to get up and running without the help of tutorials... Batch orders, simple. International orders, simple.
I found the icons very useful (hovering reveals icon meaning) and saves you time not having to drill-down into an order to see the status.
I'd give it more stars, but I haven't used any other app/service so I'll leave room for potential.
Cheers
*UPDATE JAN 2016 #2*
A rep from shipstation called our business to discuss features they are working on. Sounds promising.
*****
*UPDATE JAN 2016*
In 2012, Shipstation was cutting edge. I think they stopped working on major features in 2014. Now looking at alternatives.
If you run a small business and need a pure shipping solution, shipstation is still a winner. If you need expanded functionality (barcodes, inventory management, etc), look elsewhere
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AUG2012 review: Good product. Much better features than the other option on shopify. Def still some bugs though, especially in the automation rules... however, support has been responsive.