Reviews (820)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, and its automation features that save time and reduce costs by efficiently selecting shipping rates and printing labels. The customer support is praised for being prompt and effective. Its compatibility with USB scales and label printers, along with an intuitive interface, makes it ideal for businesses of various sizes managing high volumes of orders.
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We use ShipStation and Shopify with 3 different businesses.
We could not be happier with the service and the Apps.
Hands down the worst app I've ever used. Things break all the time, nothing works properly, features suck for an app in development for 10+ years, customer service is basically just set up to tell you nothing is possible or "under investigation" with no follow ups or a follow up after like 2 months - with of course no resolution. I don't ever leave reviews for good or bad apps. This is definitely the one exception, and the $0.08/label on bringing our own carrier was icing on the cake.
Thank you for your review! We're sorry to hear that we have missed the mark but would love the opportunity to make it right. We have located your open ticket and will be in touch to assist shortly!
Got set up right away and was given a free trial. The shopify integration was seamless and orders import in a timely manner. Stancey has been a great help and deserves a raise!
outrageous fee structure. stay away cause one youre locked in they will keep on taking advantage of customers
Thank you for the review! We also appreciate you bringing up your pain points with our new pricing structure. A team member will be reaching out to discuss this with you here shortly. Have a great rest of your day!
I am so happy with this App , it does that ever you want
After my review Justin B. Replied from Shipstation on April 23rd they said they would escalate the problem it's now May 6th and still no response. For some reason Fedex does not work and they can't seem to fix the problem.
Thank you for the review - we're sorry to hear that our Support has been unable to assist you, but we'd love the opportunity to help! We've reached out to the email on your account. Looking forward to working together with you and hoping to hear back soon!
Integration was easy and the team helped us set up fairly quickly. Chelley was extremely helpful in the implementation stage and helped us with some great time-saving suggestions.
Customer service is great and really helpful. This app has saved us a lot of time with printing labels. Definitely recommend for any company.
Software makes shipping our Sharts® a breeze.
User friendly interface, great shipping options, fast & friendly support & account management.