Reviews (798)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping processes across multiple e-commerce platforms, including Shopify, Etsy, Amazon, and eBay. They appreciate its automated rules and seamless integrations, which save time and reduce costs, especially for businesses with high order volumes. The app is praised for its user-friendly setup, real-time order and tracking updates, and features like USB scale integration and customizable shipping labels that boost operational efficiency. It is noted for its reliability and flexibility in handling various package sizes. Additionally, the responsive and helpful customer support and the ability to integrate with various carriers and use merchant-specific rates are particularly valued.

March 11, 2014

I looked for a long time for a program like Shipstation. We were constantly making errors and awkwardly trying to ship, print packing slips, and usually missed several orders a week, and got many angry cancellations.
Shipstation communicates orders directly to me and to my fulfillment company. I check orders in the morning, see how various shipping methods have been automatically applied, I can change a shipping speed, add a note, add a colored label to indicate a rush, or hold an order if a customer has a last minute change. Order cancellations are easy, and done by the time the fulfillment company fills the orders at 8:30.
We make no more mistakes. I would recommend shipstation to anyone who does shipping of any size packages. The support is also friendly and thorough, with no attitude. There are also good videos for when you first begin.

Saltwater Canvas Mesh Bags
United States
Over 1 year using the app
May 6, 2014

Very simple interface. Customer support is fantastic when you need help! Glad we picked this app!!

PuckerButt Pepper Company
United States
Over 1 year using the app
February 17, 2015

Hands down the best app on the store. I would go as far to say that this app should qualify as a Shopify basic. We would not be able to function without ShipStation and their amazing support team.

Stay at 99.9% uptime and you've got a member for life, ShipStation. A+++

Piko Shirts
United States
Over 1 year using the app
March 14, 2014

I love Shipstation. It's a great app that save money and time. Easy to use and have smart options. I highly recommend this app for everyone. Thank you.

RealWatches.com
United States
Over 1 year using the app
May 26, 2013

ShipStation has simplified my business and my life! Bottom line, if you ship product and are looking for a service to help manage your shipping needs (sync with UPS, USPS, FedEX...and create labels), do yourself a favor and pony up for ShipStation!

I would also like to add that their support is fantastic!

Wipemart
United States
Over 1 year using the app
January 24, 2014

This app is very helpful when you need to finish your shipping task via multiple e-commerce store.

Whole E-cigs Market
United States
Over 1 year using the app
August 13, 2013

I can't say enough good things about Shipstaion. We sell through Amazon, Ebay and our Shopify store. We couldn't do what we do without Shipstation. It is a real lifesaver. It aggregates orders from our three stores onto one page, allowing us to print tickets and ship orders with a click of the mouse. It then communicates to our stores that the order has been shipped and sends the customer a tracking number. This process takes seconds. We love Shipstation.

AmmoFast.com
United States
About 1 year using the app
August 16, 2013

Absolutely love ShipStation! It has made the shipping process much faster than any other method I have tried. Customer service is great, readily available, and efficient. My customers and company are both impressed by the new low rates Midori Bikinis is able to offer, rates only ShipStation offers. Highly Recommended!

Midori Bikinis
United States
About 1 year using the app
August 13, 2013

It took a minute to learn how to use this program, but once I did, everything went so quickly and smoothly. Lightyears ahead of OrderCup and Stamps.com.

Wicked Clothes
United States
About 1 year using the app
April 7, 2014

This app has made our lives so much easier and we are shipping for less! Filling an order from shopify is trivial and so much easier than before. Even non-shopify orders (RMAs, special shipments, etc) are easy to create with the tool. Plus it gives me quick, easy access to multiple shipping options.

myATOMS
United States
About 1 year using the app