Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

May 31, 2018

Love, love, love Shipstation! It makes my job so much easier. I highly recommend.

Saap Lao Kitchen
United States
Over 4 years using the app
February 8, 2022

We use the App to help us sell to online customers and create a better experience for them, easier order management for us and offer the customer benefits and improve their ordering experience. For the most part we are very happy with Shopify. I think the monthly fee for Shopify Plus is a too expensive for the average company, given what we deal with in terms of ingredient price increases nowadays, inflation and just the effort to stay in business. Leveling the playing field for all users would increase usage and thus increase profits for Shopify. The better experience that users have, even at the smaller business levels, the more users Shopify will have.

Honey Sweetie Acres
United States
Over 4 years using the app
June 15, 2014

Shipstation is phenomenal... makes shipping and packing extremely easy. We would be lost without it!

Double Leg Ninja
United States
Over 4 years using the app
April 16, 2021

ShipStation is one of the most useful services I've used (for 2+ years). I use it as the hub for all my stores (Shopify, Etsy, Amazon, & ebay) as the single point of operations for managing fulfilment. Might be a small learning curve to setup, but once you've got it running it should be pretty bullet-proof and user friendly. Price is reasonable and fair; just have a Dymo 4XL and letter printer for labels and invoices respectively. It is invaluable to my business operations.

Glitterverse
United States
Over 4 years using the app
November 18, 2021

ShipStation is a lifesaver and a time saver! It integrates seamlessly with Shopify and keeps the whole shipping process on track from start to finish. It autofills the shipping data for the shipping labels and sends the customer automatic shipping confirmation and tracking data. You literally can't make a mistake. It even warns you if an address has errors. I highly recommend ShipStation!

Hercules Candy and Chocolate Shop
United States
About 4 years using the app
April 15, 2014

Hands down the best shipping solution app for shopify. Quite possibly the best one on the internet, period. We sale on multiple channels; ebay, amazon, and even etsy and it syncs and works on all! I heard they are adding even more support for other sales channels (e.g. kickstarter/backerkit?!) too! that would be epic! I would suggest this to my business friends for sure. Keep it up.

OrbitLightShow.com
United States
About 4 years using the app
June 30, 2014

ShipStation rocks. It saves a ton of time when it comes to shipping and fulfillment. It notifies our chef wear customer that there order is shipped along with tracking, and it allows us to quickly print and email labels for hassle free returns.

Chef wear by Tilit: chef coats, chef pants, aprons, work-shirts, custom workwear, server uniforms, made in USA chef gear.
United States
About 4 years using the app
September 28, 2021

ShipStation is a time saver and over all game changer for us! We can't live without it! If you're looking for a great shipping platform, look no further!

Bored to Brilliant
United States
About 4 years using the app
December 27, 2017

Super Helpful Integration and very easy to install & use!

Safe Passage Urns
United States
About 4 years using the app
October 15, 2019

I was very reluctant to get this app, as I was reading the reviews and it seemed to be quite negative. But I have to be honest I've had this app for four months now and it's fantastic!

Not one issue!

When I do need a little help, which doesn't involve the app not working correctly. It's just I haven't educated myself correctly, customer service has been great!

Always very detailed helpful responses. Yes there is some minor things I would like to change within the app, but overall I totally recommend Shipstation based on our personal experience!

Tannco
United Kingdom
About 4 years using the app