Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

January 31, 2022

ShipStation Has been instrumental in streamlining our business fulfillment. We are very happy with their service.

CHI-CHI NYC
United States
About 3 years using the app
March 2, 2023

ShipStation is one of the best shipping software you could find in the market. We use it on a daily basis, works very well with Shopify stores. With the scan / verify feature, we reduce our mis-ship rate gradually. Will definitely recommend to all Shopify users.

Tender Leaf Toys Canada
Canada
About 3 years using the app
May 23, 2013

We use this on our site DivoomUSA.com, eBay & Amazon and it had been a big help with processing multichannel orders as fast as possible. Integrating multiple discount shipping options is also a no brainer. I wish they would add more sizes to their label printing. Unless you own a specific label printer size you will be stuck with your printer. I'm hopping they add support for ultra popular models like the Brother QL-570. However don't let that turn you away, it's def worth a try.

Divoom
United States
About 3 years using the app
July 21, 2022

We have used shipstation for quite some time and it has been great. We have connected multiple store types and it has run through them with ease. It is very intuitive and easy to use. It is a breeze to work with.

TAQUERO MUCHO AUSTIN
United States
About 3 years using the app
April 21, 2023

We have used Shipstation for many years now. They have recently revamped their customer service department and have been very helpful with setting up automation and integration with our Shopify page. One of the best shipping solutions in the market

SWFTbar
United States
Almost 3 years using the app
Edited May 5, 2021

We use this App to connect to both our eBay and Shopify Stores so we only have to use one shipping software for all our shipping needs.

eTech Surplus
United States
Almost 3 years using the app
ShipStation replied May 19, 2021

Thanks for sharing! Simplifying your shipping processes is what we're all about. We're glad to hear that we could help!

March 29, 2013

ShipStation has really reduced shipping errors for our business. The ability to print pick lists and packing slips has also been a big asset to our business. We've also reduced our processing time by having all of our various ships combined into a single site. If you are not currently using this type of system, it is worth the price to switch.

Shop.GameSalute.com
United States
Almost 3 years using the app
August 24, 2023

We've been working with Shipstation for a couple years and it is truly an incredibly easy-to-use and intuitive product. Shopify integration was super simple and it has changed how we are able to fulfill. On top of all these benefits, shipping prices are always lower too. Highly recommend!

Dawn & Dusk Jewelry
United States
Almost 3 years using the app
March 4, 2021

This app is so easy to use. It does all the work in the background. Orders are automatically added from Shopify to ShipStation...NO double entry of orders needed! We have it connected to our USPS/UPS/FedEx accounts and for $9 a month, this is one of the best decisions you can make. ShipStation also creates a packing slip which we include with all the orders for a customer receipt.

Bennington Museum STORE
United States
Almost 3 years using the app
ShipStation replied April 7, 2021

Thank you for your review! We're glad you no longer have to copy-and-paste your orders!

December 30, 2013

I have used several shipping systems over the years with other stores I have ran in the past. None have been as intuitive or as thorough as ShipStation. In our first month in business, we shipped over 2,000 items. If it weren't for ShipStation's automation and organization tools, we wouldn't have been able to do it.

Texas Humor Store
United States
Almost 3 years using the app