Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

April 16, 2021

i love it until it goes down or they do updates in the middle of working.
for some reason i don't know why it does not pull down my shopify sales sales like it should. sometimes it does sometimes it doesn't. today shipstation pulled in a canceled sale from shopify, that was curious. other than my couple issues i love shipstation take a lot of work load off of me and helps me from making mistakes.

G-Cor Automotive
United States
Almost 3 years using the app
April 16, 2013

ShipStation is the best shipping tool out there! It really streamlines my business. At first, I was using 2-3 different apps to do what ShipStation does in one! The ability to create return authorizations and labels is a must and ShipStation makes it simple to do. Love it!!!!

5th & FIERCE Boutique
United States
Almost 3 years using the app
January 27, 2022

We have used this app for about 4 years now and it is probably the one app that I would never delete. It makes it easy to compare shipping prices/times and fulfill our Shopify online orders.

Underground Clothing
Canada
Almost 3 years using the app
September 14, 2021

Newbie to ShipStation. So far, so good. I'm loving it. Phenomenal App for my business site, www.CBDTroubleshoot.com. Very easy to use. Tracks shipping data, ect... Quick and easy. I recommend this app for your shipping and tracking needs.

CBD Troubleshooters
United States
Almost 3 years using the app
Edited September 28, 2021

Overall we are very pleased with Shipstation and it is far above any other shipping program we have used. We use several different shopping channels and Shopify Ecommerce website. Shipstation does a good job of allowing us to view and fulfill our orders. One or two suggestions that would make our experience better. 1. The ability to place a QR code on our packing slip so that customers could scan and provide a review on our respective sales channels. 2. Would prefer reduction in frequent changes in UI of Shipstation sometimes disrupts our settings. These updates / changes come with little warning, and disrupt our process. Overall Shipstation does a great job and would recommend to others.

High Plains Prospectors
United States
Over 2 years using the app
ShipStation replied June 24, 2021

Thanks for sharing! Saving time and money is what we're all about. We're happy we could help your business streamline all your shipping processes.

June 18, 2014

Ship Station has really changed my business. I have two different stores (Etsy & Shopify) and my business is small so we do all our own shipping. We also make our customer's product when they order as oppose to having an actual inventory. Ship Station not only has helped us stream line our shipping we are also able to stream line our production and keep on top of these orders with the different pick lists and other features. Seriously, have no idea why we waited so long to use it!

CandyStrike
United States
Over 2 years using the app
February 28, 2014

I added a LOT of shipping apps hoping to find what ShipStation offers. I gave them all a fair shot but Shipstation emerged as the winner of the group. The selling point is how many different storefronts it interacts with. After I started using filters that really streamlined the process. Also, I have bugged their customer service team to death and they have been fast and helpful every time. Keep up the good work!

Alma Mater Maps
United States
Over 2 years using the app
October 27, 2021

Absolutely love the integration with ShipStation for my websites. It has made doing business so much easier for me.

Advanced Skincare Solutions Store
United States
Over 2 years using the app
August 22, 2023

Shipstation has been great for our ability to create labels and group our shipments into seamless batches. Has not given us issues that we can't solve as our business grows which is very helpful. I recommend for smaller 3PL operations that are starting to scale upwards and need to efficiently manage the order volumes and complexities that go with growth.

shawberri
United States
Over 2 years using the app
November 18, 2021

Shipstation is critical to our operation. It has features that make our shipping team much more efficient.

Waterborne Skateboards
United States
Over 2 years using the app