Reviews (785)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, making it ideal for multi-channel operations. They appreciate its user-friendly interface and automation features that streamline shipping by selecting cost-effective rates and automatically updating orders and tracking information. The responsive and supportive customer service team is also frequently praised for their helpfulness in resolving issues. Additionally, the app is noted for its effective shipping cost management and competitive rates with a variety of carriers, adding flexibility. Its scalability is a major advantage, handling increasing order volumes with ease, which supports business growth. Customization options, including personalized shipping labels and detailed shipping analytics, further enhance the user experience. Merchants express high satisfaction with the app, citing its crucial role in simplifying and optimizing shipping processes, thereby increasing efficiency and customer satisfaction.

July 24, 2024

I switched to shipstation about 6 months ago and wish we switched earlier! So user friendly and easy to navigate! Would highly recommend ShipSation. They're customer service is the best! They call you to make sure you are running smoothly and to see if you have any questions. Stancey is very helpful and glad she reached out!

The Clothing Cove
United States
About 1 month using the app
July 3, 2024

For me this has the best UI and integration of the shipping apps we've used

Creations by Alfie
Canada
About 2 years using the app
August 15, 2024

Been using shipstation for years with other platforms. Finally moved over to Shopify and the transition was seamless.

Now if only Shopify's integration with Fedex would be as good as Shipstations ;)

Reload
United States
About 1 month using the app
August 30, 2024

Great app . Saves time and money.

Surprise Gifts
United States
About 6 years using the app
June 11, 2024

Customer service was really helpful and the tool is excellent in automating our daily shipping/fulfillment system.

Bucket Culture
United States
Over 2 years using the app
May 8, 2024

Great tool for aggregating orders from multiple platforms. Great shipping rates. Customer service is responsive and helpful.

You can use your own rates and their rates.

We've been using the tool since 2017 with a lot of success. It has helped us scale from 10-25 shipments a day to 2,000 shipments a day.

BenShot
United States
Over 7 years using the app
May 19, 2024

ShipStation is easy to us, importing orders from multiple platforms. I also like that you can schedule free pick ups. Great tool for small business owners!

Enchanted Vines
United States
Over 2 years using the app
July 4, 2024

Been using Shipstation for a couple years now with UPS and Canada Post as my carriers and it's been flawless the entire time. Thanks

Birth Supplies Canada
Canada
About 1 year using the app
June 14, 2024

I have saved so much money moving over to Shipstation. Their account managers have help me to save even more by helping to optimize my shipping processes. Its not just an app, its a whole team to support your business

JosaBeauty
United States
About 2 months using the app
June 25, 2024

Easy to use. Customer service is wonderful and thought me many tricks and tips!

Africa Direct
United States
8 months using the app