ShipStation , 731 reviews

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly integration, real-time order tracking, and support for various carriers. They appreciate its ability to automate shipping tasks, manage high volumes of orders, and create customized shipping labels. The customer service is praised for being responsive and helpful. Some merchants reported significant savings on shipping costs and reduced fulfillment time. The app also efficiently manages multiple sites and shipping coordination.

January 30, 2024

We migrated 2 months ago and immediately shaved hours off of our order fulfillment process. It used to take on average about 6 hours from reviewing orders to having the last one packed, we've gotten that down to about 2.5 hours through the use of pick lists, having labels printed by SKU and being able to quickly price shipping and print in bulk. ShipStation pays for itself through saved labor hours.

Forest City Supply
United States
2 months using the app
February 6, 2024

The customer service is top notch. I had received a call from Stancey, and she helped make shipping easier and even send me the related guides that I wouldn't have been aware of with out her.

She's been keeping in touch to help answer all my questions. It's been by far the best customer service experience I've had.

Artemis Pet Food Company
United States
About 2 months using the app
April 25, 2024

Integration was easy and the team helped us set up fairly quickly. Chelley was extremely helpful in the implementation stage and helped us with some great time-saving suggestions.

Creekside Estate Winery
Canada
About 1 month using the app
March 5, 2024

I am so happy with this App , it does that ever you want

Honey Bird Sweets
United States
10 months using the app
January 18, 2024

Great experience using shipstation with our new business so far. Customer service is always so helpful and friendly, which is so appreciated! This platform really allows me to stay organized and gives me everything i need for shipping, returns, etc. all in one place.

Mabē
United States
About 2 months using the app
March 13, 2024

stancey has been a huge help! thank you for helping solve my problems!

Kechi Bath Company
United States
8 months using the app
January 19, 2024

Choose this app because it is used by many big brands, the price was right, and the integration between multiple selling platforms is perfect.

Saves me so much time and money when it comes to shipping.

Both Lighting USA
United States
3 months using the app
March 19, 2024

Works great. Orders transfer seamlessly from Shopify. Rates are spot on. Very efficient and friendly workflow!

SafeWatchSolutions
United States
11 months using the app
February 2, 2024

Got set up right away and was given a free trial. The shopify integration was seamless and orders import in a timely manner. Stancey has been a great help and deserves a raise!

The Mighty Fish
United States
3 months using the app
January 18, 2024

I appreciate the follow-up calls from my representative, Stancey. She is consistently prompt with her callbacks and exhibits great patience in addressing my questions. What sets her apart is her dedication—she took the initiative to visit our e-commerce site, SpiritofCAN.com, showcasing a genuine interest in understanding our business. This speaks volumes about their authentic commitment to our partnership.

Spirit of CAN.
United States
Almost 6 years using the app