Reviews (820)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, and its automation features that save time and reduce costs by efficiently selecting shipping rates and printing labels. The customer support is praised for being prompt and effective. Its compatibility with USB scales and label printers, along with an intuitive interface, makes it ideal for businesses of various sizes managing high volumes of orders.

September 28, 2021

ShipStation is a time saver and over all game changer for us! We can't live without it! If you're looking for a great shipping platform, look no further!

Bored to Brilliant
United States
About 4 years using the app
June 23, 2021

We find tremendous value in using ShipStation. We used to create shipping labels through our carrier web portals and it was very time-consuming entering information from the orders. We save countless hours using ShipStation. The integration is seamless and customizable as well.

CSR Building Supplies
Canada
About 4 years using the app
ShipStation replied June 24, 2021

Thanks for the great review! Stories like yours make our day :-)

June 23, 2016

Saves my staff tons time. Well worth it if you ship many items a day.

Palmers Pursuit Shop
United States
About 4 years using the app
December 27, 2017

Super Helpful Integration and very easy to install & use!

Safe Passage Urns
United States
About 4 years using the app
October 15, 2019

I was very reluctant to get this app, as I was reading the reviews and it seemed to be quite negative. But I have to be honest I've had this app for four months now and it's fantastic!

Not one issue!

When I do need a little help, which doesn't involve the app not working correctly. It's just I haven't educated myself correctly, customer service has been great!

Always very detailed helpful responses. Yes there is some minor things I would like to change within the app, but overall I totally recommend Shipstation based on our personal experience!

Tannco
United Kingdom
About 4 years using the app
Edited July 18, 2017

absolutely best shipping service!
Check out https://www.NatuerHouse.com for our operations!

Pruplee Naturals
United States
About 4 years using the app
January 31, 2022

ShipStation is very easy to use and intuitive. The integration is also easy to set up. Gets my Shopify orders out in a jiffy!

MyTzitzis.com
United States
Almost 4 years using the app
March 1, 2015

Shipstation helps us get our herbs and supplements to our customers ON-TIME and saves us some money.

Thanks Shipstation!

OZ Health Shop USA | Buy Herbs, Powders and Supplements Online
United States
Almost 4 years using the app
February 1, 2022

Fantastic app. Very easy to use. Excellent customer support team. We're trying to integrate as many of our dot.com customers as possible using this product. We highly recommend ShipStation!

Grand Fusion Housewares, LLC
United States
Almost 4 years using the app
March 18, 2018

Until Shipstation we were using multiple platforms to fulfill (eBay, Shopify x 3, Walmart, etc. It was getting out of hand. Shipstation has saved us. It is reliable, fast, and the consolidation and simple workflow has saved us a huge amount of time and improved our fulfillment quality and turnaround.

Lemon Hero
United States
Almost 4 years using the app