Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

November 24, 2016

Sell from multiple channels? If so, it's a must. Has streamlined our fulfillment process saving much needed time and money.

Hawaiian Koa Wood Rings
Australia
Over 7 years using the app
September 23, 2016

We've used ShipStation since 2012 and have loved it. The integration with Shopify has been perfect. Thanks!

Little Sapling Toys
United States
Over 7 years using the app
September 23, 2021

I've found ShipStation to be very reliable and basically easy to use. I'm using it to ship orders from Shopify, Etsy, and Amazon, plus manual orders. I ship within the USA and internationally. ShipStation has tools that I haven't even used yet, so I know there are capabilities that I haven't explored. I have the most difficulty setting up the rules and automation to do exactly what I want, but I'm probably doing something wrong. ShipStation does save me time and it automates communication to customers. This software has made it easy to track down lost packages too.

The Cat Ball
United States
Over 7 years using the app
September 11, 2021

Shipstation user of over 7 years and couldn't imagine doing business without them! Excellent customer service, and the platform offers tons of intuitive, useful capabilities that make everything run more smoothly!

Prep Obsessed
United States
About 7 years using the app
August 25, 2015

Big fan of ShipStation.

It integrates easily with everything we need (Shopify, Stitch Labs, Printer, etc) and can be customized to automate specific package details if you want it to.

The reports it can run are super helpful such as easily comparing the shipping we're charging customers vs. our actual shipping costs.

Also appreciate that it gives us access to commercial shipping rates on USPS. Would definitely recommend!

Purse Clutch
United States
About 7 years using the app
September 28, 2021

It was an awesome experience! Very convenient and helpful!
Highly recommended.
Many thanks to the Shipstation team.

Kalamala
United States
About 7 years using the app
April 14, 2021

We've been using shipstation for years! There are other shipping software options out there but Shipstation has never let us down. Great software, great company.

Fresh Patch
United States
Almost 7 years using the app
November 1, 2016

We have been using other programs for 10 years and Shipstation has provided us a solution to combine 3 programs into one and saves us time every day. At Sala Graphics, Inc., time saved is priceless. Thanks for the great work!

Signs By Salagraphics
United States
Almost 7 years using the app
October 28, 2021

This software is very easy to use. For example it works well with our Ship Station Software. I would recommend this to other businesses who are looking to simplify their online order processing.

Gallant Bullets
United States
Almost 7 years using the app
May 4, 2021

I love using Shipstation. It integrates seamlessly, and helps me keep shipping costs down. I can easily track shipments from various selling venues, as well as my own website in one easy to use platform.

Annie Howes
United States
Almost 7 years using the app
ShipStation replied May 19, 2021

We love to hear it! Thanks for the kind review, Annie. — ShipStation