Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

November 5, 2013

I wasn't sure I was going to get much out of Shipstation- I already used Endicia for shipping and I had no complaints. But a friend talked me into trying it and I am SO GLAD I did. The initial setup was a little complicated (not difficult, it just took some time) but I once I had everything up an running- wow, what a difference. I've finally achieved the streamlined, organized, efficient shipping workflow I'd always thought was just a fantasy.

There are way more awesome features than I could list here, but a few of my favorites:

I love the way Shipstation syncs with my sales channels so orders get marked as shipped, tracking emails get sent, and I can manage everything from one convenient dashboard.

I love that I get an alert when I have multiple orders from the same customer, and Shipstation allows me to merge the orders to ship together.

I love automation rules! No more weighing packages. I can't believe I spent years doing this stuff manually. I had no idea. This is a game changer.

The one missing link for me is inventory management- this app does everything else and the info and sales channel integrations are all there already, so it's a natural next step. (I hear they may be working on adding it.)

On a final note- I really appreciate how affordable Shipstation is. This is an app that is extremely powerful and full of advanced level features, but they have a pricing structure that allows even a tiny business like mine to take advantage of them.

Bottom line: if you sell stuff online, you owe it to yourself to try out Shipstation. You don't even know what you're missing!

Firebird Bath & Body
United States
About 2 months using the app
February 8, 2022

We use the App to help us sell to online customers and create a better experience for them, easier order management for us and offer the customer benefits and improve their ordering experience. For the most part we are very happy with Shopify. I think the monthly fee for Shopify Plus is a too expensive for the average company, given what we deal with in terms of ingredient price increases nowadays, inflation and just the effort to stay in business. Leveling the playing field for all users would increase usage and thus increase profits for Shopify. The better experience that users have, even at the smaller business levels, the more users Shopify will have.

Honey Sweetie Acres
United States
Over 4 years using the app
July 14, 2015

Perfect! I've been shipping for 10 years and have used every app. This is by far the best in all aspects. Most of them are made for just a few orders a day, or are far too complicated for the average web store. This one is easy to learn, fast, and has an excellent dashboard. Nothing else that I've used comes close. Great!

Dermapaw
United States
Over 4 years using the app
January 3, 2014

I am a new user to ShipStation and I can already not imagine my life without it. My business manufactures on a small scale--very small, as there are three of us. At this juncture it is an impossibility for me not to be involved in production in some capacity. Prior to shipstation, I would spend an entire morning looking between UPS and my shopify store to print out orders. With ShipStation, this gets reduced to about 30 minutes at the absolute most. In short, ShipStation gave me 3.5 hours. ShipStation made this step 800% more efficient. It took 1/8th the time. I think you get the picture.

Brooklyn Butcher Blocks
United States
About 2 months using the app
April 16, 2021

ShipStation is one of the most useful services I've used (for 2+ years). I use it as the hub for all my stores (Shopify, Etsy, Amazon, & ebay) as the single point of operations for managing fulfilment. Might be a small learning curve to setup, but once you've got it running it should be pretty bullet-proof and user friendly. Price is reasonable and fair; just have a Dymo 4XL and letter printer for labels and invoices respectively. It is invaluable to my business operations.

Glitterverse
United States
Over 4 years using the app
November 18, 2021

ShipStation is a lifesaver and a time saver! It integrates seamlessly with Shopify and keeps the whole shipping process on track from start to finish. It autofills the shipping data for the shipping labels and sends the customer automatic shipping confirmation and tracking data. You literally can't make a mistake. It even warns you if an address has errors. I highly recommend ShipStation!

Hercules Candy and Chocolate Shop
United States
About 4 years using the app
August 29, 2016

One of the best apps any store owner HAS TO HAVE! Has saved me 80% of the time I spent on manually filling our shipping labels and lowered my shipping costs dramatically. If you aren't using ShipStation, you need to!

Bayb Brand
United States
About 4 years using the app
September 28, 2021

ShipStation is a time saver and over all game changer for us! We can't live without it! If you're looking for a great shipping platform, look no further!

Bored to Brilliant
United States
About 4 years using the app
June 23, 2016

Saves my staff tons time. Well worth it if you ship many items a day.

Palmers Pursuit Shop
United States
About 4 years using the app
October 11, 2013

ShipStation is a fantastic app. We're able to funnel both of our Shopify stores, as well as process outside orders - quickly and easily. It clearly has many features that go far beyond those we use - and as, relatively, new users - we look forward to learning the other ways ShipStation can benefit our business.

LuckyBloke.com | theCondomReview.com

theCondomReview.com
United States
About 2 months using the app