Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

November 18, 2021

ShipStation is a lifesaver and a time saver! It integrates seamlessly with Shopify and keeps the whole shipping process on track from start to finish. It autofills the shipping data for the shipping labels and sends the customer automatic shipping confirmation and tracking data. You literally can't make a mistake. It even warns you if an address has errors. I highly recommend ShipStation!

Hercules Candy and Chocolate Shop
United States
About 4 years using the app
August 29, 2016

One of the best apps any store owner HAS TO HAVE! Has saved me 80% of the time I spent on manually filling our shipping labels and lowered my shipping costs dramatically. If you aren't using ShipStation, you need to!

Bayb Brand
United States
About 4 years using the app
September 28, 2021

ShipStation is a time saver and over all game changer for us! We can't live without it! If you're looking for a great shipping platform, look no further!

Bored to Brilliant
United States
About 4 years using the app
June 23, 2016

Saves my staff tons time. Well worth it if you ship many items a day.

Palmers Pursuit Shop
United States
About 4 years using the app
October 11, 2013

ShipStation is a fantastic app. We're able to funnel both of our Shopify stores, as well as process outside orders - quickly and easily. It clearly has many features that go far beyond those we use - and as, relatively, new users - we look forward to learning the other ways ShipStation can benefit our business.

LuckyBloke.com | theCondomReview.com

theCondomReview.com
United States
About 2 months using the app
December 27, 2017

Super Helpful Integration and very easy to install & use!

Safe Passage Urns
United States
About 4 years using the app
October 29, 2013

We know it might sound like too much flattery to say that ShipStation saved our lives, but it's true! We ship a lot of small orders, many to overseas addresses. It's a snap to set up filters and automated tasks. Then, with the click of a single button, all labels & invoices come flying out - with customs forms already filled out! Plus, you can link shipping providers, and get commercial shipping rates. Win. Win. Win.

You Are Beautiful
United States
About 2 months using the app
July 21, 2013

Ship station is so great. I love how it incorporates all the tools I need to fill an order, prepare an order for delivery and ship. Its connection with Shopify is seamless. It is a huge time saver and I would recommend it to any small business.

www.tinyfrockshop.com

Tiny Frock Shop
United States
About 2 months using the app
August 6, 2014

I am so happy I could cry. I was exporting orders from shopify into a spreadsheet to figure out items I needed to order w my supplier, sorting subtotaling yawn yawn. Now I select my range of orders-print-pick list OMG so easy! Now I get to spend more time doing things that matter. Shipping is a complete breeze. Some of my customers get signature confirmation and some do not. I can automatically assign who gets what. This is so important because should I forget someone needs a signature it could really impact my business. Thank you shipstation you have a customer for life. Rates are 100% reasonable. I saw another app charging $200 a MONTH for someone who ships 500 orders. That is insane. Awesome helpful staff.

Platinum Dream Hair Co
United States
About 2 months using the app
October 15, 2019

I was very reluctant to get this app, as I was reading the reviews and it seemed to be quite negative. But I have to be honest I've had this app for four months now and it's fantastic!

Not one issue!

When I do need a little help, which doesn't involve the app not working correctly. It's just I haven't educated myself correctly, customer service has been great!

Always very detailed helpful responses. Yes there is some minor things I would like to change within the app, but overall I totally recommend Shipstation based on our personal experience!

Tannco
United Kingdom
About 4 years using the app