Reviews (820)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, and its automation features that save time and reduce costs by efficiently selecting shipping rates and printing labels. The customer support is praised for being prompt and effective. Its compatibility with USB scales and label printers, along with an intuitive interface, makes it ideal for businesses of various sizes managing high volumes of orders.

March 29, 2013

ShipStation has really reduced shipping errors for our business. The ability to print pick lists and packing slips has also been a big asset to our business. We've also reduced our processing time by having all of our various ships combined into a single site. If you are not currently using this type of system, it is worth the price to switch.

Shop.GameSalute.com
United States
Almost 3 years using the app
June 24, 2016

Works great! It does exactly what is says its going to do.

Dreamangels Net
United States
Almost 3 years using the app
August 24, 2023

We've been working with Shipstation for a couple years and it is truly an incredibly easy-to-use and intuitive product. Shopify integration was super simple and it has changed how we are able to fulfill. On top of all these benefits, shipping prices are always lower too. Highly recommend!

Dawn & Dusk Jewelry
United States
Almost 3 years using the app
August 13, 2013

It took a minute to learn how to use this program, but once I did, everything went so quickly and smoothly. Lightyears ahead of OrderCup and Stamps.com.

Wicked Clothes
United States
Almost 3 years using the app
March 4, 2021

This app is so easy to use. It does all the work in the background. Orders are automatically added from Shopify to ShipStation...NO double entry of orders needed! We have it connected to our USPS/UPS/FedEx accounts and for $9 a month, this is one of the best decisions you can make. ShipStation also creates a packing slip which we include with all the orders for a customer receipt.

Bennington Museum STORE
United States
Almost 3 years using the app
ShipStation replied April 7, 2021

Thank you for your review! We're glad you no longer have to copy-and-paste your orders!

December 30, 2013

I have used several shipping systems over the years with other stores I have ran in the past. None have been as intuitive or as thorough as ShipStation. In our first month in business, we shipped over 2,000 items. If it weren't for ShipStation's automation and organization tools, we wouldn't have been able to do it.

Texas Humor Store
United States
Almost 3 years using the app
April 16, 2021

i love it until it goes down or they do updates in the middle of working.
for some reason i don't know why it does not pull down my shopify sales sales like it should. sometimes it does sometimes it doesn't. today shipstation pulled in a canceled sale from shopify, that was curious. other than my couple issues i love shipstation take a lot of work load off of me and helps me from making mistakes.

G-Cor Automotive
United States
Almost 3 years using the app
April 16, 2013

ShipStation is the best shipping tool out there! It really streamlines my business. At first, I was using 2-3 different apps to do what ShipStation does in one! The ability to create return authorizations and labels is a must and ShipStation makes it simple to do. Love it!!!!

5th & FIERCE Boutique
United States
Almost 3 years using the app
January 27, 2022

We have used this app for about 4 years now and it is probably the one app that I would never delete. It makes it easy to compare shipping prices/times and fulfill our Shopify online orders.

Underground Clothing
Canada
Almost 3 years using the app
May 11, 2016

We could not live without this app. We tried a few other shipping apps (to remain nameless) and had trouble with all of them. We have had no issues with Shipstation and when we ran into any problems, we were helped quickly. Definitely a solid company. They do seem to tinker with features quite a bit - not necessarily valuable to us - but the changes have never negatively affected us. Highly recommended.

Sporteer
United States
Almost 3 years using the app