Reviews (820)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, and its automation features that save time and reduce costs by efficiently selecting shipping rates and printing labels. The customer support is praised for being prompt and effective. Its compatibility with USB scales and label printers, along with an intuitive interface, makes it ideal for businesses of various sizes managing high volumes of orders.
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Easy to use for any level of business. We use daily for USPS, UPS, Fed Ex, DHL
I will update my review if the support team has a resolution for printing more than 20 labels at a time. If we print more it will skip or miss orders. we called and they sent documents for us to read regarding our printer.
Do we have a printer issue or shipstation issue?
contact daniel@hairillusion.com
Hey there, thanks for your review and for bringing this to our attention! We've sent an email to the specified address already - if you could respond there at your earliest convenience we'd love to chat and help get this resolved. Hoping to hear from you shortly!
This has greatly helped out shipping process and helped us get off the ground. Chelly did a great job in helping us get going.
Chelly was super helpful! She was very knowledgeable about the whole system. She was also very helpful with all of my specific questions and needs!
Awesome App with great support. You can actually call them and they speak English. The rates are generally the same or better than Shopify for shipping.
Horrible app, took our money for using our own courier without notifying us. VERY DODGY! Aussie's steer clear of this one!
Hey there, we appreciate you taking the time to try out our platform. We’re sorry to hear our pricing plan didn’t work for you and your business. We’ve sent an email to gather additional feedback and understand how we can do better. We hope for the opportunity to work together in the future!
ShipStation has revolutionized our operations, enabling us to rapidly scale our direct-to-consumer channel. Their platform is powerful, fast, and highly scalable.
ShipStation is so easy to use. It walks you completely through the process of shipping your package. It sends notification about upcoming changes to carrier pricing, and services.
It also gives you Shipping analytics which is very helpful.
There are a few connectivity issues that should be fixed but other than that we are super happy we switched from Shippo to Ship Station. Love the added functionality and most of the scale integration. Has improved our shipping efficiency tremendously!
I would not recommend ShipStation. Customer support is terrible.
Hi there, thank you for reaching out! We're sorry to hear about your recent experience with our team but would love to help make things right. We have sent an email to you and are hoping to hear back soon. Please have a great rest of your week!