Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

October 27, 2021

Absolutely love the integration with ShipStation for my websites. It has made doing business so much easier for me.

Advanced Skincare Solutions Store
United States
Over 2 years using the app
August 22, 2023

Shipstation has been great for our ability to create labels and group our shipments into seamless batches. Has not given us issues that we can't solve as our business grows which is very helpful. I recommend for smaller 3PL operations that are starting to scale upwards and need to efficiently manage the order volumes and complexities that go with growth.

shawberri
United States
Over 2 years using the app
April 19, 2016

It does so much! It can be a bit overwhelming at first. But they have great support and help you navigate through any bumps on the road. Couldn't imagine shipping without it.

Clean Car Box
Canada
Over 2 years using the app
November 18, 2021

Shipstation is critical to our operation. It has features that make our shipping team much more efficient.

Waterborne Skateboards
United States
Over 2 years using the app
September 8, 2016

Really useful if you run multiple stores, we're located internationally so we can't take advantage of a lot of the features that ShipStation offers like their app (which can only be downloaded on the US apple store) and generating shipping labels but it does allow us to process all orders from multiple sources all from one place which is good enough for us!

Hoping one day soon they will start being more inclusive of businesses located elsewhere!

Dotoly
United States
Over 2 years using the app
January 27, 2023

We’ve been using Shipstation for a few years, and it completely changed our order fulfillment process. We’re an omni-channel ecommerce business and the ability to see all our orders from the different selling channels in one place allowed us to streamline our processes and improve our order fulfillment timelines. It also allows us to offer multiple shipping options to our customers without having to change the process of how we create and print the labels. 10/10 would recommend for any small business looking to fulfill orders more efficiently!

Amanda Deer Jewelry
United States
Over 2 years using the app
December 30, 2018

great app to help ship orders to customers. i like it, it is easy to use and has a good price for the value.

SmartSupplementStacks
United States
Over 2 years using the app
September 10, 2021

Love ShipStation. Its easy to use and keeps all my shipping data organized and easy to access.
Quick and great customer service.

AdonisUSA
United States
Over 2 years using the app
January 28, 2022

Starting to work with Shipstation was a step change in the operational process of our company. We are extremely happy with the tool as it has made our shipping management and information control much faster. The best app we use at Memomad.

memomad.store
United States
Over 2 years using the app
Edited August 24, 2021

I originally reviewed this store in April 2021. It's now August 2021. My experience has been consistent in the 2+ years I've been using the app. It's integration with Shopify is seamless, as is its integration with Ebay. As noted previously, it's easy to compare shipping options/prices, and integration with shipping accounts is easy. Works equally well with domestic and international shipping. When needed, customer service is quick and professional. Based on marketing emails and recommendations from various business-related sites, I've looked into other companies providing similar services, but I haven't seen any that provide services or lower costs that would justify making the change.

Advanced Saddle Fit, LLC
United States
Over 2 years using the app