Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

June 25, 2021

Shipstation is great for keeping orders from many stores in one place. Great customer service too, very responsive!

Trixie Cosmetics
United States
About 2 years using the app
ShipStation replied June 30, 2021

Glad to hear it! Thanks for the great review.

Edited December 5, 2016

We feel ShipStation is not only a great shipping solution, but designed and functions better than every cloud based technology platform that we've tried, including e-commerce, inventory, accounting and financial platforms, and we've experimented a lot. We're working towards having ShipStation manage workflow tasks that our other systems are meant to handle because ShipStation is so well built, it can handle them as well or better, on top of shipping tasks.

Pbvinyl
United States
About 2 years using the app
March 26, 2024

User friendly interface, great shipping options, fast & friendly support & account management.

bohohippyshop
United Kingdom
8 months using the app
February 26, 2024

Shipstation made it extremely easy for us to ship many orders at once with only a few clicks. If your business is like ours and you often ship more than 20 orders a day, I would highly recommend Shipstation. Once item weights were inputed into Shopify, and automation rules were set in Shipstation, we were able to save at least an hour of work each day in the shipping process. Not to mention the low rates Shipstation offers. By the end of the 30-day trial, I was relieved to have found this app. : )

National Running Center
United States
About 1 year using the app
February 2, 2022

This app connects seamlessly with our Shopify store and there is very little to no management needed.

Dr. Kellyann
United States
Almost 2 years using the app
April 5, 2017

worth having and worth the money for sure. shipstation is the way to go.

Ecigaretteempire
United States
Almost 2 years using the app
Edited September 10, 2021

I really love the functionality of the app. Very stable and an indispensable tool in my daily workflow.

MylarPacks.com
United States
Almost 2 years using the app
April 16, 2021

It's so easy to integrate ShipStation and Shopify. I was able to get both of them integrated in a couple of minutes.

Wellness Care Centers
United States
Almost 2 years using the app
September 24, 2021

Reliable and well designed system. Lots of options to automate shipping rules, ability to make staff accounts and overall easy to use once you go the hang of it. Not quite as fast to learn as another service we used in the past, but way better once it is figured out, and set up correctly.

OTDefense LLC
United States
Almost 2 years using the app
August 31, 2021

Works great! You can ship first class if you need to which you can't do on other platforms. Makes shipping large amounts of orders daily much more efficient.

Bacteriostaticwater.com
United States
Almost 2 years using the app