ShipStation , 724 reviews

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, offering a variety of shipping options for both bulk and individual orders. They commend its intuitive interface, automation capabilities, and capacity to manage large order volumes, leading to significant time savings in order fulfillment. The app's competitive shipping rates, high customization level, including logo addition to shipping labels, are also appreciated. Merchants have praised the responsive customer service and smooth onboarding process, with some reporting a decrease in shipping errors since using the app.

December 4, 2016

I've already written detailed reviews praising ShipStation, so this review is for the Shopify app only. It works flawlessly. Installs in seconds, and just about zero setup work to do. It just works.

Bigbarker
United States
Almost 3 years using the app
April 16, 2021

i love it until it goes down or they do updates in the middle of working.
for some reason i don't know why it does not pull down my shopify sales sales like it should. sometimes it does sometimes it doesn't. today shipstation pulled in a canceled sale from shopify, that was curious. other than my couple issues i love shipstation take a lot of work load off of me and helps me from making mistakes.

G-Cor Automotive
United States
Almost 3 years using the app
May 11, 2016

We could not live without this app. We tried a few other shipping apps (to remain nameless) and had trouble with all of them. We have had no issues with Shipstation and when we ran into any problems, we were helped quickly. Definitely a solid company. They do seem to tinker with features quite a bit - not necessarily valuable to us - but the changes have never negatively affected us. Highly recommended.

Sporteer
United States
Almost 3 years using the app
November 17, 2015

I'm extremely happy with ShipStation overall. I wish I didn't have to jump through hoops to have my scale recognized every time, but other than that, it's an amazing service. Printing out FedEx labels on my Dymo XL is one of my favorite features.

Xenotees
United States
Almost 3 years using the app
December 28, 2016

Great shipping solution. No issues with Shopify integration. Really allows you to manage and organize your shipments, inventory, etc. You can also tag shipments, which is useful for reporting.

Spitball Studio
United States
Over 2 years using the app
April 19, 2016

It does so much! It can be a bit overwhelming at first. But they have great support and help you navigate through any bumps on the road. Couldn't imagine shipping without it.

Clean Car Box
Canada
Over 2 years using the app
September 8, 2016

Really useful if you run multiple stores, we're located internationally so we can't take advantage of a lot of the features that ShipStation offers like their app (which can only be downloaded on the US apple store) and generating shipping labels but it does allow us to process all orders from multiple sources all from one place which is good enough for us!

Hoping one day soon they will start being more inclusive of businesses located elsewhere!

Dotoly
United States
Over 2 years using the app
December 30, 2018

great app to help ship orders to customers. i like it, it is easy to use and has a good price for the value.

SmartSupplementStacks
United States
Over 2 years using the app
Edited August 24, 2021

I originally reviewed this store in April 2021. It's now August 2021. My experience has been consistent in the 2+ years I've been using the app. It's integration with Shopify is seamless, as is its integration with Ebay. As noted previously, it's easy to compare shipping options/prices, and integration with shipping accounts is easy. Works equally well with domestic and international shipping. When needed, customer service is quick and professional. Based on marketing emails and recommendations from various business-related sites, I've looked into other companies providing similar services, but I haven't seen any that provide services or lower costs that would justify making the change.

Advanced Saddle Fit, LLC
United States
Over 2 years using the app
March 24, 2015

Love this app. It has made shipping from multiple platforms with different carriers a breeze. Plus we can access the information anywhere, anytime. Highly recommend it!

Adea - Everyday Luxury
United States
Over 2 years using the app